California
Super Star Member
- Joined
- Jan 22, 2004
- Messages
- 14,815
- Location
- An hour north of San Francisco
- Tractor
- Yanmar YM240 Yanmar YM186D
I and wife worked for a large government agency. We had a trick for getting things done when they seemed bogged down:here, they have a section in the development department called the Business Assistance Center, who's job is to act as sort of a consumer advocate for people trying to get projects through the system, etc. They have people who literally walk around to other groups in the department to try to get the straight story on exactly what is needed to get projects off "dead center" and act as an interpreter.
Talk to people and learn, in detail, what the un-responsive branch should be doing with your request. Then go to that branch and drag them step by step through their own procedures.
Ask their manager for 'advice' if there is one step in the process that is holding everything up and the person responsible doesn't know what to do, a surprisingly common situation.