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I second that statement. I ordered my BTR last November while on vacation and got an email shortly after with a delivery date sooner than expected (and before we'd be home). I emailed BTR and got a call from Tim in less than an hour, on the weekend, and during Thanksgiving break. Unbelievable...

Got a quick hitch for Christmas, but the triangle bracing on either side of my brush hog blocks my ability to hook up to it (they don't allow the hitch to get fully under the pins). You can see an area circled in blue in the photo where it's rubbing. I haven't found any products/solutions in...