Hightide
New member
So, searched thru the threads and didn’t see anything from anyone on this so I thought I would put this out there. I bought a new Cab HST model in July of 2020, got it home and fueled it up and noticed two things immediately, fuel gauge wasn’t operating properly and there seemed to be a small leak at a full tank. Called the dealer to let them know and they asked me to bring it back in the following week.
They went to pull the tank and discovered that during assembly the factory “over tightened the bolts and cracked the tank so they ordered a new tank and sending unit.
To clarify, the tank is injection molded and there are brass insert nuts pressed into the tank, doesn’t take a rocket scientist to conclude that a trigger happy individual with an impact could easily over-tighten them on assembly and crack the tank.
Over the course of the next few months I could get less and less fuel in before it started pouring out of the tank. Dealer and myself made calls every two weeks to get a status on the replacement and in this time the sending unit stopped working entirely.
No one from Mahindra had anything to provide us other than dates that would come and go with no tank shipped. By December I could get less than a gallon of fuel in the tractor and any movement would throw it out within 15 min. I ran this thing out a fuel more times than I care to admit to finally come to the conclusion that it would get parked and not used.
End of January after a 30 minute phone call with Mahindra customer support and a screaming match with the rudest customer service representative I have ever dealt with I have a confirmation that the part shipped.
Two days ago it showed up and the dealer calls me and says “can you bring your tractor in the tank is here and you aren’t going to believe this”.
Mahindra isn’t telling anyone and this problem is apparently much bigger. The CS agent told me there was over 40 of these tanks waiting to ship out and I was just a number (didn’t sit well with me, I bought ALOT of Mahindra branded equipment in a package back in July, $60k worth), I get that Covid jacked a lot of manufacturing and shipping up, but just be honest and tell the truth.
The design of the tank, which as near as I can tell affects cab and non-cab models has GOT to be the dumbest design I’ve ever seen and if it doesn’t affect all of the tractors in the smaller 2600 series class with these 7 gal tanks will be a Christmas miracle.
The tank is completely redesigned to not use bolts at all on the tank but straps and a new mounting system.
So, word of caution, keep an eye on your fuel tanks, I’m not sure how the warranty works on items like this beyond the two year mark but after seeing first hand the design I can’t imagine if they didn’t get stressed during assembly, the nature of bouncing around could cause them to fail.
They went to pull the tank and discovered that during assembly the factory “over tightened the bolts and cracked the tank so they ordered a new tank and sending unit.
To clarify, the tank is injection molded and there are brass insert nuts pressed into the tank, doesn’t take a rocket scientist to conclude that a trigger happy individual with an impact could easily over-tighten them on assembly and crack the tank.
Over the course of the next few months I could get less and less fuel in before it started pouring out of the tank. Dealer and myself made calls every two weeks to get a status on the replacement and in this time the sending unit stopped working entirely.
No one from Mahindra had anything to provide us other than dates that would come and go with no tank shipped. By December I could get less than a gallon of fuel in the tractor and any movement would throw it out within 15 min. I ran this thing out a fuel more times than I care to admit to finally come to the conclusion that it would get parked and not used.
End of January after a 30 minute phone call with Mahindra customer support and a screaming match with the rudest customer service representative I have ever dealt with I have a confirmation that the part shipped.
Two days ago it showed up and the dealer calls me and says “can you bring your tractor in the tank is here and you aren’t going to believe this”.
Mahindra isn’t telling anyone and this problem is apparently much bigger. The CS agent told me there was over 40 of these tanks waiting to ship out and I was just a number (didn’t sit well with me, I bought ALOT of Mahindra branded equipment in a package back in July, $60k worth), I get that Covid jacked a lot of manufacturing and shipping up, but just be honest and tell the truth.
The design of the tank, which as near as I can tell affects cab and non-cab models has GOT to be the dumbest design I’ve ever seen and if it doesn’t affect all of the tractors in the smaller 2600 series class with these 7 gal tanks will be a Christmas miracle.
The tank is completely redesigned to not use bolts at all on the tank but straps and a new mounting system.
So, word of caution, keep an eye on your fuel tanks, I’m not sure how the warranty works on items like this beyond the two year mark but after seeing first hand the design I can’t imagine if they didn’t get stressed during assembly, the nature of bouncing around could cause them to fail.
