3054 Parts

   / 3054 Parts
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#11  
Called the dealer again today...still no parts. He says he is having trouble talking to a real person at Kioti. Said he has left several voice mails but no return calls from Kioti.

He can't even tell me if the parts have been shipped.

Looks like to me that Kioti would try to take better care of their dealers ordering parts.

Maybe they will come soon.
 
   / 3054 Parts #12  
</font><font color="blue" class="small">( Called the dealer again today...still no parts. He says he is having trouble talking to a real person at Kioti. Said he has left several voice mails but no return calls from Kioti.
)</font>
I found out today that the parts only come from the Wendell, NC location. The other warehouses are for whole goods only. However, my dealer states that he usually gets ordered parts within only a few days. I'm beginning to wonder about dealers who continually say they can't get Kioti to respond, when so many other dealers are having no problems at all. John
As for the strike in Korea, which is over now, it was all of the laborers in the country, not just Kioti workers. Even at that, it only takes 2 weeks over the water to get the parts to Wendell. I'm wondering about your dealer.
 
   / 3054 Parts #13  
Kioti also gets in many air orders from Korea as well as ocean. I did get word that they just got a large shipment. Phone lines have been busy at Kioti but i always manage to get though, just have to be paitent and keep calling.
 
   / 3054 Parts #14  
I ordered the same part as well as the gaskets to do the job on 8/25....recvd them on 8/27. I must have gotten the last one....sorry. /forums/images/graemlins/tongue.gif

KO
 
   / 3054 Parts #15  
Mgrick Who is your dealer?
It sounds like he is lazy!
I have ordered many of parts and received in a very timely fashion, even the ones that had to come from over seas!
 
   / 3054 Parts #16  
I don't know what's going on at that dealership.Luckily I don't need any parts.Earlier this year I noticed he only had a couple of Kioti tractors on his lot.I asked why and he said he couldn't get the BH's and a lot of people when they buy a tractor want a BH to go with it.So that's why he was selling more Mahindra's.A couple of weeks ago I stopped in to get an oil and hydraulic filter and he only had a DK40 on his lot and a ton of Mahindra's.I asked if he had gotten in any of the new models and his reply was a quick no.He just said he couldn't get any tractors!And I find that hard to believe.Last year he always seemed to keep a decent amount of Kioti's on his lot and was selling them left and right.Maybe he can make more money pushing and selling the Mahindra line now.
 

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