4G Service Lossed Due to Bad SIM Card

[droptop]

After noticing that my phone wasn't picking up a 4G signal for a couple of days, I first drove to where I knew had good 4G service (next to the tower) and all I got was 3G. Thinking that I had accidentally deleted something or changed some setting, I restored my phone to "as new" condition which removed all of my setting, programs etc. Still no 4G. I finally broke down and went to the Verizon store. They looked at the settings and saw nothing wrong but said that it could be a bad SIM card even though the phone operated normally except for the lack of 4G.

They programmed a new SIM card and all was good:thumbsup:. I wish I hadn't gone to the trouble of restoring it to original. Now it will take me a couple of days to get everything back the way I had it.

 

[Ken45101]

Good "heads up" for troubleshooting.

 

[riptides]

Hmm.....

I had a Verizon update wipe out my SIMM a while back. I had to take it to the store, and even they could not get it back. New SIMM, and then a "new" phone.
I looked at the message boards for Verizon, and sure enough, a few people had a similar fate.

My phone operated normally, but without a signal of any kind, it was a paper weight.

 

[Western]

I had a simm go out on a Verizon wifi jetpack 3/4g too, (once in 4 years), so I'm not to worried. Loosing it on a phone would effect you much more. After a couple or "re-set" tch service figured it out pretty quick though and sent me a new simm next day air.

 

[droptop]

One other thing that the guy told me about the SIM on the new Verizon phones, they now act like the SIM on a GSM phone. You can swap SIM cards phone to phone and your number moves with the SIM. I haven't tried it yet, but it would be handy if I had an old phone laying around.