Impulse
Silver Member
Since I bought my 425 in April, I had always closed the fuel shut-off valve when I was done with the machine. At 25 hours, one night I failed to do so and the following evening, the machine wouldn't crank. Tried again and it PUKED oil/gas out of the carb. Saw the fuel tank was about dead level with the carb, checked oil and sure enough, crank case full of gas.
Drained the machine over night, changed oil & filter. Spoke with Terry and Subaru service center to make sure I wasn't going to do any further damage firing it up. It took a while to burn it all out of the exhaust but it ran.
I got the machine into the authorized Subaru service facility. They talked to Subaru rep and said the problem should be covered (but that normally any carb stuff is difficult to get coverage on). Instead of just replacing the carb (which I wanted since I had owned the machine only a month) they were authorized to rebuild with a rebuild kit. That was over a month ago. The riser gasket is on back-order through Subaru and they can't do the work without it. I left the machine there a week, then picked it up and we're still waiting on this gasket. I asked if I could just buy the gasket online and bring it in, but they said that Subaru requires that the parts come from them or the repair wouldn't be covered.
They said it would be fine to run the machine, just be certain the fuel shut-off was used every time. Right now, the machine will flood / choke out while running if the tank is filled any level over the carburetor. The back-order date on the gasket is now first week of July.
I've been impressed with the machine, but thankfully I don't use the machine for an income. Subaru taking care of their customers like their website states is a reach. I assume that the first week of July will come and go and the back-order date will just get pushed again.
I'm not really trying to accomplish anything with this post other than just complaining.
Drained the machine over night, changed oil & filter. Spoke with Terry and Subaru service center to make sure I wasn't going to do any further damage firing it up. It took a while to burn it all out of the exhaust but it ran.
I got the machine into the authorized Subaru service facility. They talked to Subaru rep and said the problem should be covered (but that normally any carb stuff is difficult to get coverage on). Instead of just replacing the carb (which I wanted since I had owned the machine only a month) they were authorized to rebuild with a rebuild kit. That was over a month ago. The riser gasket is on back-order through Subaru and they can't do the work without it. I left the machine there a week, then picked it up and we're still waiting on this gasket. I asked if I could just buy the gasket online and bring it in, but they said that Subaru requires that the parts come from them or the repair wouldn't be covered.
They said it would be fine to run the machine, just be certain the fuel shut-off was used every time. Right now, the machine will flood / choke out while running if the tank is filled any level over the carburetor. The back-order date on the gasket is now first week of July.
I've been impressed with the machine, but thankfully I don't use the machine for an income. Subaru taking care of their customers like their website states is a reach. I assume that the first week of July will come and go and the back-order date will just get pushed again.
I'm not really trying to accomplish anything with this post other than just complaining.