adirondackmtnman
Platinum Member
Good day all,
First post in a while. Good to be back and take a look around. With deer season approaching, I thought it was time to replace my .270 semi with a 30-06 bolt action. I found a sweet deal on a Browning A-Bolt with the BOSS system and a Leupold VX-3 scope mounted for $750 bucks. Sweet rifle that was hitting 11x16 steel at 400 yds. right out of the box. I couldn't be happier to have the rifle. Here's where the deal gets murky. Upon it's arrival to my FFL dealer, the bolt knob was protruding out of the package, and my dealer wanted me to take a pic of it before she opened it. The knob had some wear on the finish, and whether or not it had been caused by the poor packaging, I guess no one will ever know. In my opinion, the proper packaging would have been to remove the bolt, and wrap it separately from the gun. I accepted the transfer, and sent an email to Bud's explaining what had happened, and several days later, I got a generic 'we'll notify our shipping manager of your concerns,' and nothing further. Today, I had an email asking me to review the purchase, which I did, highlighting both the good and bad aspects of the transaction. A while later, my review had posted. Upon reading it, I noticed that the company had removed all the remarks about poor packaging from the review. This leads me to wonder how many times this has happened, and how many other customers have had issues that Bud's just refuses to allow on their site. I want to be happy with my experience, but I kind of expect better customer service than this. Anyone else have negative experiences with them, or am I in the minority?

First post in a while. Good to be back and take a look around. With deer season approaching, I thought it was time to replace my .270 semi with a 30-06 bolt action. I found a sweet deal on a Browning A-Bolt with the BOSS system and a Leupold VX-3 scope mounted for $750 bucks. Sweet rifle that was hitting 11x16 steel at 400 yds. right out of the box. I couldn't be happier to have the rifle. Here's where the deal gets murky. Upon it's arrival to my FFL dealer, the bolt knob was protruding out of the package, and my dealer wanted me to take a pic of it before she opened it. The knob had some wear on the finish, and whether or not it had been caused by the poor packaging, I guess no one will ever know. In my opinion, the proper packaging would have been to remove the bolt, and wrap it separately from the gun. I accepted the transfer, and sent an email to Bud's explaining what had happened, and several days later, I got a generic 'we'll notify our shipping manager of your concerns,' and nothing further. Today, I had an email asking me to review the purchase, which I did, highlighting both the good and bad aspects of the transaction. A while later, my review had posted. Upon reading it, I noticed that the company had removed all the remarks about poor packaging from the review. This leads me to wonder how many times this has happened, and how many other customers have had issues that Bud's just refuses to allow on their site. I want to be happy with my experience, but I kind of expect better customer service than this. Anyone else have negative experiences with them, or am I in the minority?

