Anonymous Poster
Epic Contributor
- Joined
- Sep 27, 2005
- Messages
- 29,678
Thought I'd share what I think is an absurd dealer replacement part story. I made a directional mistake removing one of the blades on my BX2200 60" mmm resulting in snapping the head off the bolt that secures the blade to the pulley. Lucky for me, the stem of the bolt backed out of the shaft with no problem, leaving me in need of just a replacement bolt. A phone call to one of the local Kubota dealers to make sure that they have bolts in stock before making the trip turned out to be a prudent thing to do. The 1-3/16" bolt was not in stock, and if I wanted to buy one, it would cost $5.10 plus $7.50 for shipping and handling. Obviously, I am now planning to stop at a local generic hardware store to find a reasonable replacement. One would think that bolts, nuts, etc... are kept in a dealer's stock if for nothing else but to stay in the maintenance and warranty business. I shutter to think about leaving my tractor at the dealer's site and having a bolt snapped off by one of their own staff, and then being told that they will have to keep the tractor for a few more days until their next shipment of nuts and bolts arrives.
Unbelievable!
Unbelievable!