2manyrocks
Super Member
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- Jul 28, 2007
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- 8,675
Sometimes they take your credit card and will charge repairs on it per the rental contract if you bring it back damaged.
Damaged rental Case backhoe - how bad / costly will this be?
- Thread starter renter damaged uhoh
- Start date
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Scooby074
Super Member
Glad it worked out, but
Why the talk of taking it to court? You break it you bought it ( or fix it) i guess. Should the rental company take the hit because you broke the machine?
Mentoning judges and the like has me thinking why some companies wont rent to homeowners or wont rent without insurance.
If you dont read the agreement or try and cheap out without insurance then you should man up and pay. Its not the rentals fault you dont know how too operate.
this includes any down time where the machine cant be rented
80% of the repair is a good deal, could have been 100% + daily rental for x days.
Lesson learned, 8% is cheap insurance when you could end up on the hook for many thousands.
Why the talk of taking it to court? You break it you bought it ( or fix it) i guess. Should the rental company take the hit because you broke the machine?
Mentoning judges and the like has me thinking why some companies wont rent to homeowners or wont rent without insurance.
If you dont read the agreement or try and cheap out without insurance then you should man up and pay. Its not the rentals fault you dont know how too operate.
this includes any down time where the machine cant be rented
80% of the repair is a good deal, could have been 100% + daily rental for x days.
Lesson learned, 8% is cheap insurance when you could end up on the hook for many thousands.
/pine
Super Star Member
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This may be the case with rental agencies like Home Depot and the larger Chain rental places...but I have never been in a stand alone rental store that did not employ their own mechanic(s)...
Something some tractor owners may not realize is that a lot of rental stores make and sell hydraulic hoses...
RickB
Super Star Member
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- Just a Scag
Folks around here crtiicize my attitude whan I post stuff like that. I couldn't agree more, scoob.
RoyJackson
Rest in Peace
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As long as you're OK with the deal...that's great!!
To some of the other posters in this thread: Believe me, everything is negotiable...everything.
But you have to have a certain degree of discipline to do it.
I have no problem living up to a contract, but if I had a mishap with a piece of rental equipment, I'd work with them but there would be no extra profit for the rental agency resulting from that mishap. Believe me, the rental agency would have made extra profit.
CurlyDave wrote that a car rental company would charge the highest rate...no, they wouldn't unless they're ready to take it to court (and most likely, they'd negotiate a reasonable settlement.
Customer and supplier negotiation is part of my job. I actually enjoy it. There have been times I've had to "fold my cards" but they're few and far between. The most important thing is not to be intimidated. As long as you stand your ground, you'll do OK, or at least not lose your azz.
(but then again...maybe it's the hat).
thorkyl
New member
Let the rental shop fix it.
Check your contract, most have a "10 % damage waiver"
You pay 10% of the repair bill aka $100 on $1,000
If they try to stick it to you then call the case dealer and get a quote from them and let them come after you if the dealer quote is less, the judge will tell them to use the dealer quote for the repair bill.
Check your contract, most have a "10 % damage waiver"
You pay 10% of the repair bill aka $100 on $1,000
If they try to stick it to you then call the case dealer and get a quote from them and let them come after you if the dealer quote is less, the judge will tell them to use the dealer quote for the repair bill.
CurlyDave
Elite Member
CurlyDave wrote that a car rental company would charge the highest rate...no, they wouldn't unless they're ready to take it to court (and most likely, they'd negotiate a reasonable settlement.
I write from experience. This actually happened to my wife.
She rented a car in Los Angeles and was hit by another car. Pictures and police report, which placed the blame on the other driver. Their insurance refused to pay, and the rental company sent us a bill.
We contacted our insurance which covered the damage, and told us it was legal for the rental car company to charge for loss of use at the highest rate they rent the car, which is what they did.
Our rates did not go up, because the accident was not DW's fault, but our insurance company was very miffed about paying. Last I heard they were duking it out legally with the other driver's insurance company, but the was no question about the legitimacy of the loss of use claim...
I write from experience. This actually happened to my wife.
She rented a car in Los Angeles and was hit by another car. Pictures and police report, which placed the blame on the other driver. Their insurance refused to pay, and the rental company sent us a bill.
We contacted our insurance which covered the damage, and told us it was legal for the rental car company to charge for loss of use at the highest rate they rent the car, which is what they did.
Our rates did not go up, because the accident was not DW's fault, but our insurance company was very miffed about paying. Last I heard they were duking it out legally with the other driver's insurance company, but the was no question about the legitimacy of the loss of use claim...
Bartcephus
Gold Member
Had to pay highest rental rate while being fixed? I would certainly disagree about that if I was your insurance carrier CurleyDave. They are collecting 100% profit from a car that is not having miles put on it. That's just not right. I would believe they would be entitled to their lost profits from an asset that can't generate income because of repair time, but they should not get 100% rent without the car being subject to the consumption and normal wear and tear. But I know that this is typical and not unsual for rental companies to collect full rental rate for such matters as it is easier to say and most people don't catch that 100% profit from the mistake.
But like Roy said, everything is negotiable....
But like Roy said, everything is negotiable....
BeeferMan
Gold Member
There's nothing wrong with asking for a higher power, like a judge, to make a ruling if you believe you're being treated unfairly. That should not, however, be the first option you choose. Sounds like the OP was up front with the rental company and worked it out with them to the satisfaction of both parties - that is the best way for it to be resolved. But there are times when the folks on one side or the other in an issue such as this are unreasonable and/or dishonest, that's what arbitration or the courts are for.
Scooby074
Super Member
For me its about personal responsibility.
Joe homeowner (and even alot of people here on TBN) have no idea just how expensive repairs on equipment, espically large equipment actually is.
They see how much its going to be and the first thing they think is" theyre ripping me off! " and start talking about "judges". Even though the quote is legit.
Thats what bothers me.
If you cheap out(10% isnt that much) and take chances and break something..... it can and likely will cost you alot more than that 10%. Dont complain about it if it comes back and bites you in the ***
