Dealers: how does mahindra do it and why do we pt up with it?

   / Dealers: how does mahindra do it and why do we pt up with it? #1  

BlackOps

Platinum Member
Joined
Oct 25, 2014
Messages
670
Location
northern middle tn
Tractor
Mahindra Max 25
sorry ben a mahindra owner for many years now - max 25 fel and midmower.

the dealer i called 50 miles away when i was curious to find out more was rude and told me to go to their website which didn;t have anything on it. OK... so i found someone else about 40 miles away but seemed like a part-time dealer as such. Took me 3 attempts to meet with him and talk tractor. He tried to sell me a tractor model i did not want and he had in stock and he tried to sell me a back mower/brush hog unit which i did not want. he had no real staff as such and did not kow much about mdmwers or even putting a fel on it. ya that's right.

but he chased one down for me and the price was ok so i went with him. then he went out of business.

the first person i had to play a lot of games re: help and parts that never came in and i had to chase a part down at bill's in TX - got it 3 days later that the dealer said took him 5 weeks and nothing. called the mahindra rep which took days and he kind of blew me off too and never wanted to chase down the issue with the dealer and his slipshod service. WTF!!!???

actually chewed me out because i wanted to get my tractor working to use it.

now i see there is a new dealer 1 1/2 miles away from me according to the mahindra website so i called and after 10' on hold got hing up on. called back and no luck. emailed the guy and he tried to help but he never answered one question for me. he has nothing in stock and probably has not had any ever, and the service guy is leaving this friday so no service tech. love the tractor but WTF is it with the dealers and mahindra. no one around here to help with servicing or fixing an issue here or there. one expensive paperweight eh?

this is a sad state of affairs.

end of rant.
 
   / Dealers: how does mahindra do it and why do we pt up with it? #4  
You can have service, price, quality, but you can't have all three. I think you got the later two.
I've been very happy with Kubota dealers in 3 different states, as I've moved around.
 
   / Dealers: how does mahindra do it and why do we pt up with it? #5  
Our local Mahindra dealer went under a few years ago. Buddy of mine about 40 miles away bought one. I suggested Kubota, his wife was in charge of the budget. Mahindra won.
 
   / Dealers: how does mahindra do it and why do we pt up with it? #6  
Our local Mahindra dealer went under a few years ago. Buddy of mine about 40 miles away bought one. I suggested Kubota, his wife was in charge of the budget. Mahindra won.
Some folks just do not appreciate experienced advice!
 
   / Dealers: how does mahindra do it and why do we pt up with it? #7  
   / Dealers: how does mahindra do it and why do we pt up with it? #8  
It happens with Kubota also. I've tried contacting numerous dealers in three states and none of them want to return calls or email much less give out a price. It took camping out at the local dealer until salesman came back from service and lunch for me to order my tractor.
The problem might be with over demand and no supply.
 
   / Dealers: how does mahindra do it and why do we pt up with it? #9  
It happens with Kubota also. I've tried contacting numerous dealers in three states and none of them want to return calls or email much less give out a price. It took camping out at the local dealer until salesman came back from service and lunch for me to order my tractor.
The problem might be with over demand and no supply.
I gotta tell ya, I rarely have the problems described above with Kubota dealers (nor AGCO, Deere, CNH)
Sorry you did.
 
   / Dealers: how does mahindra do it and why do we pt up with it? #10  
You can have service, price, quality, but you can't have all three. I think you got the later two.
I've been very happy with Kubota dealers in 3 different states, as I've moved around.
I thought I was the only crazy person that moved my Kubota. Four states and counting…opposing corners of the country even!
 

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