PitbullMidwest
Platinum Member
We have had Dish Network for about 7 years and recently started having reception troubles. We can receive about 45 out of the 60+ channels available to us, on the rest we get pexilation and interupted reception or an error message that the signal has been lost. I have checked all connections and cables and all is fine.
Dish Network ran us through the routine of run this, check that all with no improvement. In the end they decided that it must be the receiver, cable or LNB (which pretty much captures it all). I pointed out that the receiver was working on most channels and that they "upgraded" us to a Dish 500 last year and I felt that while possible, I didn't believe it to be an equipment problem. When she found out that the receiver and LNBs were out of warrenty, she offered to send a tech out to check our equipment for $90 or we can replace the receiver for an additional $5.99/month.
Signal strength: 93
Weather: crystal clear
All of this to ask:
1. Is anyone else experiencing reception problems with Dish Network
2. Would you upgrade
-or-
3. Switch to Direct TV and get the equipment "free" as a new customer
Curt
Dish Network ran us through the routine of run this, check that all with no improvement. In the end they decided that it must be the receiver, cable or LNB (which pretty much captures it all). I pointed out that the receiver was working on most channels and that they "upgraded" us to a Dish 500 last year and I felt that while possible, I didn't believe it to be an equipment problem. When she found out that the receiver and LNBs were out of warrenty, she offered to send a tech out to check our equipment for $90 or we can replace the receiver for an additional $5.99/month.
Signal strength: 93
Weather: crystal clear
All of this to ask:
1. Is anyone else experiencing reception problems with Dish Network
2. Would you upgrade
-or-
3. Switch to Direct TV and get the equipment "free" as a new customer
Curt