GreatWhitehunter
Veteran Member
Due to the past few post about issues with Millonzi. I felt it important to share my experience about my grapple purchase. I played phone tag with John Kennedy for almost one year and eventually gave up. I then talked with Jackie and she was very helpful. I decided to look at other grapple designs extensively before ordering. I called last week and got Johnny Millonzi himself. I explained the whole thing to him and he asked if he could look into it an call me back latter. Two hour latter he called back and apologized for the run around with JK. Then he told me he'd sell me the ld 48 I wanted at last years price with the JD mount for no additional charge and to top it all off I'd have it in a week. Well it shipped right on time and is sitting at the depot for pickup. Johnny was awesome to deal with and I'm sure I'll enjoy the grapple.
I know that customer service is dead but he went out of his way to make it right and I think that speaks volumes to his character and his company. One more thing how do you resize pics so there able to be view and meet the size limit of TBN. I have so many pics to share but can't stand the hassle of resizing. Any pointers?
Matt T.
I know that customer service is dead but he went out of his way to make it right and I think that speaks volumes to his character and his company. One more thing how do you resize pics so there able to be view and meet the size limit of TBN. I have so many pics to share but can't stand the hassle of resizing. Any pointers?
Matt T.
