Insurance Insurance and pay offs

[4570Man]

Do you have a picture of the tractor?

 

[rac717]

Do you have a picture of the tractor?

I don't actually - we had it loaded up and sent off to the dealer the day after, at that point we didn't realize the extent of the damage. We knew the grappler was toast and that it wouldn't start but didn't realize that it was going to be a write-off. I apologize I can't be more specific - I'm just the finance person in this

 

[KTAC]

First, I am happy to know no one was injured. Second, I am happy to know you were taken care of by the VP but it shouldn't have taken that much effort to get the service you deserved in the first place. My offer still stands... If you would like for me to address the service issue, I will be happy to do so. Otherwise, I will let it go and just be thankful no one was hurt. :thumbsup:

 

[Kubota 2350]

Glad no one was hurt, why did they total it for a roll over, was there engine damage?

 

[4570Man]

Glad no one was hurt, why did they total it for a roll over, was there engine damage?

I’m guessing the loader was high in the air and it bent the arms and the engine ran dry of oil, but that’s purely speculation.

 

[TMGT]

I’m guessing the loader was high in the air and it bent the arms and the engine ran dry of oil, but that’s purely speculation.

Have to say I've seen more engines hydrolock and bend/ brake internals before the effects of no oil come in. Either way I'm also curious about the turn of events with the accident, glad no one was hurt and ktac came through.

 

[Kubota 2350]

Have to say I've seen more engines hydrolock and bend/ brake internals before the effects of no oil come in. Either way I'm also curious about the turn of events with the accident, glad no one was hurt and ktac came through.

Must have been something serious like that to be totaled.

 

[Kubota 2350]

Have to say I've seen more engines hydrolock and bend/ brake internals before the effects of no oil come in. Either way I'm also curious about the turn of events with the accident, glad no one was hurt and ktac came through.

Must have been something serious like that to be totaled.

 

[steveja]

rac717 - FWIW I did a deep dive on OIC (the insurer) and they look like a very solid organization. Good financials, good reputation, been around ~62 years, even the employees there like it on Glassdoor. OTOH they are small - like 7 agent managers and ~25 subcontracted adjusters (circa 2016 when Ohio reviewed them), so I can see how the 'subs' may not always represent the insurance company well. Gaffes like this really shouldn't happen but between the VP, KTAC & your dealer it's pretty clear that all the serious forces are aligned in a very positive direction. Not sure about forum etiquette, but your dealership deserves a mention.