Dealer John Deere Tractor Purchase June 2018

[Jack Murdock]

I recently sold my JD 790 and purchased a new to me but still used JD 2520 with MM mower, FEL, HST and power beyond. After running it up to show my wife I noticed the parking brake didn't engage when the lever was lifted and the brake pedal was depressed. My driveway has a slight incline with the house at the top. I contacted the dealer I bought it from ( Hudson River Tractor ) and after determining it wasn't operator error ( mine ) they dispatched a service technician the next day, identified the broken part and will come back to install after it comes in. How can you beat that ? Talk about excellent customer service ! So that being said this is the best experience I had had with any sort of vehicle dealer in a long time. I paid a fair price but Travis, CJ and Jeff are excellent to deal with. I am looking to spend some time in the seat once this weather breaks.

Jack

 

[Ortimber]

It’s always nice to hear positive comments on good dealers that take care of their customers.
Enjoy the new tractor.

 

[Zebrafive]

When I bought my used x485 from a dealer, for a fair price, the salesman said the x485 stickers are peeling on the hood. I'll have Parts give you some new ones. Then he said the glove/tool box door is broken, Parts will give you that too. He asked if I saw anything else. I asked if they serviced it at all when it came in. He checked and found out the air filter had been replaced and engine & oil filter changed. He then said they should have changed the transaxle fluid and filter, we can do it or I'll give you the filter and oil. Since I came a long way I took the parts.


When I asked if I had to pay sales tax being out of state, he said yes, but I'll just lower the price so with tax it goes OTD at the quoted price.
I paid a little more buying from a dealer, but was very satisfied.