pfrankovich
New member
Just got my BX2350 back from the dealer today... had the step stay kit as well as a new fender installed (it was badly broken on both sides).... The up-side is that I also got new "guide levers" on both the left and right hand sides (they broke when they were replacing the fender)....
The entire reason for this retrofit was that in '07 when I had a gauge panel replacement, they were supposed to have completed the step kit installation and they did not. Since that time, every time I would call and ask if my tractor was covered for the dread "broken fenders syndrome" I was told that it was not covered.... The reason for this; apparently my serial number was removed from the affected list when they completed the gauge cluster replacement but did not install the step kit - the dealer was responsible to complete the work during the meter replacement and did not do the work or did not read the entire bulletin from Kubota....
After the right hand fender broke all the way through I decided that enough was enough and called every dealer in range of me and inquired about getting this fixed and... well, to cut a long story short, my original dealer as well as another dealer called Kubota - Kubota was more than willing to step up to the plate and "make it right" no matter what! They said bring it in "It will be taken care of".....
It was made right.... Thank you Kubota!
Now with Pics!
Left Side Step Bracket
Right Side Step Bracket
The entire reason for this retrofit was that in '07 when I had a gauge panel replacement, they were supposed to have completed the step kit installation and they did not. Since that time, every time I would call and ask if my tractor was covered for the dread "broken fenders syndrome" I was told that it was not covered.... The reason for this; apparently my serial number was removed from the affected list when they completed the gauge cluster replacement but did not install the step kit - the dealer was responsible to complete the work during the meter replacement and did not do the work or did not read the entire bulletin from Kubota....
After the right hand fender broke all the way through I decided that enough was enough and called every dealer in range of me and inquired about getting this fixed and... well, to cut a long story short, my original dealer as well as another dealer called Kubota - Kubota was more than willing to step up to the plate and "make it right" no matter what! They said bring it in "It will be taken care of".....
It was made right.... Thank you Kubota!
Now with Pics!
Left Side Step Bracket
Right Side Step Bracket
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