Kubota Dealership

[Egon]

Yesterday I was over in the Annapolis Valley of Nova Scotia on some business. My route took me past a Kubota Dealership In Aylesford at which my previous B7100 had been serviced more than once. My Truck just naturally turned in and I had a look at the new tractors and other items in the yard. Life was good.

Got in the truck to leave, turned the key and heard a sickly click. Tried it again and again this disgusting click. Life was not good. Opened the hood, wiggled the battery connections and tried again. still that click. Batteries all showed good according to the green dot.

Turned around and a sales person was there with a battery booster but still just click. Crawled underneath to administer a gentle tap to the starter and found the main line from the battery to the starter had corroded off at the starter connection. Life was even worse.

Got out from under the truck to find the Service Manager looking down at me. He's much taller than I am. He crawled underneath, looked and then came back with a handful of tools. Five minutes later the starter was off and in the shop having the connection bolt tightened up properly. Another mechanic arrived with a cable connector, solder and torch and the two fellows again disappeared under the truck. !0 minutes later they reappeared, turned the key and the truck started. Life was again good.

You can imagine I was one relieved old man. The Dealership charged me 1/4 hour worth off labour and the cost of one connector. Service one could only dream of.

All I can do is to Thank You Kubota Dealership in Aylesford.

AS a side note I have heard from some other posters on this site comment on the excellent service they have received here.

 

[WayneB]

Wow what nice people you have up there at that Kubota Dealership! Nice story Egon

 

[savageactor7]

Hey good for them...always good to hear stories like this.

 

[Taiser]

Good deal, nice that a dealer would do that for ya, but then again, it's good business too, where are you gonna go if you need something new or an attachment? You bet, keep people happy and they will come back! Lots of places have "service with a snarl" type thing going, usually the ones that have the only dealership in hundreds of KM!

 

[Barneyhunts]

That's a great story!

 

[herringchoker]

I bought my B7800 as a demo with 32 hours on it from their Windsor branch 5 years ago. I found their salesman excellent to deal with. When I said I'd have to figure a way to get it home to Moncton, NB (about 200 miles), he said a neighbour was a trucker who made several trips a week to Moncton. He made all the arrangements and I paid the trucker when it arrived at an industrial plant about 1.5 miles from me. It's great to hear their service is also excellent.

 

[Egon]

I'm still in shock at how quickly the repairs were done. And not only that the diversity of knowledge involved.

The main lug on the starter was also loose so that a new connection could not be tightened on properly. The fellows knew exactly what was wrong there and had that fixed so fast it would make your head spin.

On past visits to the dealerships I have noticed a large variety of equipment, some of it very large farm tractors [Much larger than Kubota Makes] that were having serious work done on them.

Again I was fortunate to have things happen at the right time and in the right place!

 

[Ductape]

I think that if you broke down at the local Kubota dealer here, they would have told you your shoes were untied. Then, when you bent forward to check on your shoelaces............. well, you get the picture.

 

[ChuckinNH]

Aw Gee Ductape, wonder who that could be? I'll bet their trucks are Purty though.

Egon, isn't it great to have your faith in folks restored sometimes!!

 

[Egon]

Egon, isn't it great to have your faith in folks restored sometimes!!

Yes, it sure is. Believe me I was one happy old man!