Tiller Land Pride 20RTR72 Tiller "metal fatigue" after 20 hours....

[bigtiller]

Re: Land Pride 20RTR72 Tiller "metal fatigue" after 20 hours....PROBLEM IDENTIFIED!!

Hello again and thank-you for the input.

The dealer Ross Doble Inc. of Sunderland, Ontario, Canada DID NOT assemble the tiller brackets correctly!!! [see photos below]

So, everything was NOT squared up, but rather pulling in at the top.

After I got the brush off this afternoon from the service manager ["Monday's are really busy for us"], I spoke with Larry Doble [he sold me the tiller and Kubota M5100HST c/w loader in exchange for almost $40,000 of my hard earned dollars].

And it came out that they do the final assembly, so now I know that it is NOT an issue with Land Pride... rather the dealer!

I told him that I want a new unit.

Then I get this email from the service manager...16.07.12 1353h [no he is NOT shouting, he always types in UPPERCASE]

RICHARD I DID GO ON THE LANDPRIDE WEB SITE AND LOOKED AT THE SET UP INSTRUCTIONS THIS WOULD CONFIRM YOU ARE CORRECT.I WENT OUT FRONT AND LOOKED AT THE ONE WE HAVE IN OUR FRONT ROW AND IT IS ASSEMBLED THE SAME AS YOURS .WHEN I TALKED TO MY TECHS THEY ALL CONFIRM THIS IS THE WAY WE HAVE PUT THEM TOGETHER FOR YEARS,WITH NO COMEBACKS.I DON'T BELIEVE THIS YOUR PROBLEM,BUT I WILL DO WHATEVER I CAN TO HELP YOU OUT AS I BELIEVE I HAVE ALREADY DEMONSTRATED.SINCE THIS OUR BUSIEST TIME OF THE YEAR FOR THE SERVICE DEPT.I HAVE LEFT THIS MATTER IN LARRYS HANDS AND HOPE WE CAN COME TO A SPEEDY,MUTUAL RESOLUTION.THANKS JODY HOWE

I replied that 2 wrongs do not make a right.

I also recall that when I dropped into the dealership for some EP00 grease for the Land Pride RTR2072 chaincase, they had no idea what it was and suggested that I use synthetic engine oil.

Somebody also said that they only started handling Land Pride recently, yet "WHEN I TALKED TO MY TECHS THEY ALL CONFIRM THIS IS THE WAY WE HAVE PUT THEM TOGETHER FOR YEARS"

So, here I sit almost 2 weeks without a tiller waiting to plant my NO. 1 SORGHUM SUDAN seed...

Hey, at least I have had lots of time to pick stones!!

I will keep you all posted on the out come and THANK YOU AGAIN for the input...this is a GREAT FORUM!!

Genuinely,

Richard Bittner PSP

Professional Stone Picker

In your close-up pic of the bolt head and the crack, it looks to me like the bolt was tightened rather than the nut. It sure looks to me like an airgun put some torque on the bolt head and spun a stress fracture into the metal.

 

[jenkinsph]

The farmers I've known would have been back in operation within an hour or two,with a welded and reinforced plate. Then let the dealer and mfg. sort it out.

Bruce

I agree, with the pictures for documentation I would reinforce the plate and continue with the tilling you need done. If you have a limited time window to get the ground tilled up I wouldn't wait for the dealer or Land Pride as this might take some time. It will probably come down to the dealer ordering in new parts and installing these correctly that might take more time and patience than you have available right now.

 

[aczlan]

Looks like having it on the wrong side caused the side to bend and tear like it did. If it were mine, 2 new side plates (installed properly) and an apology would be an equitable fix.

Aaron Z

 

[crazyal]

I would have them send you replacement plates. I wouldn't think that being on the inside vs the outside would make a bit of difference but history is full of people assuming little things don't make a bit of difference only to find out the hard way that they do. Who knows, maybe the angle bent into them is designed to be on the inside and the extra width of being on the outside puts stress on the bend. Even if Land Pride will not replace them any good dealer would.

 

[MHarryE]

The top link portion is not just to level the tiller - it needs to resist the torque of the blades cutting into the soil. Think of your tiller tines as levers around the main shaft. Torque = force times lever arm. So as you drive into the material being tilled, there is a lot of force at the tine tip creating torque. To resist this you have the other set of linkage - your top link is the lever resisting twist around the lower link pins. Those corners do take the brunt because if you thnk of the top link pushing or pulling, it is a fairly good lever arm down to these corners. Surely though if the design was extrodinarily weak LandPride would have discovered it by now and upgraded - warranty work is expensive and can blow a company's profits out the window so they do everything they can to avoid warranty claims. Yours at 20 hours surely justifies warranty so now it is just haggling over whose responsibility.