No one at the dealer ever said thank you for choosing NH, thank you for your purchase, nothing. They supposed to take time at the delivery to explain everything and answer any questions, do the delivery checklist at the rear of the owners manual, sign and date both copies and take one for themselves. They dumped the tractor off and did not even say "boo". They left the brush guard off and when I called and told them they wanted me to come pick it up and put it on myself. I told them that I had already paid for them to put it on and after some discussion they finally sent a mechanic out to put it on. They didn't even give me an extra key. I paid 10% down which they used my money for over 6 months then I finished paying it off before delivery. Since I didn't finance anything I think they feel like they are no longer obligated to me. If I ever get a spare key I will probably have to make a scene to get it ! As I stated before, they had 2 new NH tractors on the lot and about 100 Kubotas. I don't think they care that much about NH.
