crazyal
Super Member
I've been getting serious now about buying a Kubota for the last 6 months or so. Since I still haven't decided exatly want I want I have been talking to friends and coworkers about the local dealers. Most didn't have either a good or bad opinions but I did get two bad stories.
The first bad experience was guy who bought a BX in the summertime but waited until fall to pick up his RM blower. The dealer wanted to charge him to pick up and deliver his tractor if they installed it (he lives less than 5 miles from the dealer). They wouldn't even drop off the blower for free. He wanted to have them install it even though it just a 3pt hitch to make sure there was nothign wrong but was kind of miffed about having to pay for 2 hours of drive time. After plenty of assurances he picked it up and brought it home. After about a month or so of using it he noticed oil leaking out. Seams they forgot to tell him that he needed to cut the pto shaft and it had cracked the rear housing. After lots of arguing back and forth they fixed it he paid for the parts, they paid for the labor.
They are the closest dealer but have very little selection.
Dealer #2 has a much larger selection. A few who have bought there seamed to have paid full retail price, never priced the first dealer because he's never had two models I would like to compare side by side.
Anyway I was about to make the 1 1/2 hour drive to this dealer when a co-worker who bought a M5040 this spring started having a problem (he bought it from dealer #2). I thought great I get to see how good of service he gets. Now my co-worker's father owns a full size farm and the Kubota was the smallest of their three tractors.
Here's what he has for a problem and the responce he got. The tractor has about 175 hours on it. If running at full speed (rpm) it started running real rough and now will stall. It will start right back up and do it again. He said he can see air bubbles in a fuel bowl (petcock maybe?). He replaced both the air, fuel, and water filters. All three tractors are filled off the same same fuel tank.
When he called up he was told it sounded like something he did and wouldn't be covered under warranty and he would have to pay for transportation and all service costs but they would have the shop foreman call him back, he never did. When he called the second time he was told to remove all the fuel lines and blow them out and to check to see if there was a leaf in the fuel tank. When he called back a third time after draining the tank and blowing out all the lines, filling them back up and still having the problem he was told it would be a week or two before a truck would be in the area.
Sorry if that was kind of long but neither dealer gives me the warm fuzzies. I didn't name names because maybe they were isolated. So tell me your experiences with the dealers in this area.
The first bad experience was guy who bought a BX in the summertime but waited until fall to pick up his RM blower. The dealer wanted to charge him to pick up and deliver his tractor if they installed it (he lives less than 5 miles from the dealer). They wouldn't even drop off the blower for free. He wanted to have them install it even though it just a 3pt hitch to make sure there was nothign wrong but was kind of miffed about having to pay for 2 hours of drive time. After plenty of assurances he picked it up and brought it home. After about a month or so of using it he noticed oil leaking out. Seams they forgot to tell him that he needed to cut the pto shaft and it had cracked the rear housing. After lots of arguing back and forth they fixed it he paid for the parts, they paid for the labor.
They are the closest dealer but have very little selection.
Dealer #2 has a much larger selection. A few who have bought there seamed to have paid full retail price, never priced the first dealer because he's never had two models I would like to compare side by side.
Anyway I was about to make the 1 1/2 hour drive to this dealer when a co-worker who bought a M5040 this spring started having a problem (he bought it from dealer #2). I thought great I get to see how good of service he gets. Now my co-worker's father owns a full size farm and the Kubota was the smallest of their three tractors.
Here's what he has for a problem and the responce he got. The tractor has about 175 hours on it. If running at full speed (rpm) it started running real rough and now will stall. It will start right back up and do it again. He said he can see air bubbles in a fuel bowl (petcock maybe?). He replaced both the air, fuel, and water filters. All three tractors are filled off the same same fuel tank.
When he called up he was told it sounded like something he did and wouldn't be covered under warranty and he would have to pay for transportation and all service costs but they would have the shop foreman call him back, he never did. When he called the second time he was told to remove all the fuel lines and blow them out and to check to see if there was a leaf in the fuel tank. When he called back a third time after draining the tank and blowing out all the lines, filling them back up and still having the problem he was told it would be a week or two before a truck would be in the area.
Sorry if that was kind of long but neither dealer gives me the warm fuzzies. I didn't name names because maybe they were isolated. So tell me your experiences with the dealers in this area.
