You've had much better luck and service than I have with Chappell, I bought my L Series from Dave in Milford, I was lucky to have no problems with the machine. I bought it with turfs and when I got it home I soon realized the tires were not going to climb my hills. I called Dave and he didn't return 3 calls. I went to see him in person and asked what recourse I had and was told they would sell me R4s for $ 2400 and I was stuck with the turfs (less than 2 hrs use) I called across the border Wescott & Sons in Gorham in ME. They sold me the R4s with rims for $2000 and gave me $ 1200 in trade for my turfs.
I buy chain at Chappell ( B&B Chain ) and like their parts Dept. but I won't buy my next tractor there. I'm just guessing about this but my problem (with the salesman) may have resulted from getting my own financing instead of the one he wanted to sell me.
