Markham Mower. Markham Ontario Canada.

[pickeringchris]

Hey guys.

I just wanted to plug the dealer where I got my CK27 from. This is not something I do very often but I was extremely impressed with them.
So I have 3 dealers within 40km (25 miles) of my house. I checked them all and had good vibes from 2 of them. The 2 that I liked we're within $100 of each other. The 3rd guy was out to lunch on pricing.
Markham Mower is only about 15km from my place and they occupy a large free standing building with large showroom and service area. They are a family business and have many long term employees. Andy the owner is hands on and has built this business up with hard work and a welcoming personality. I even caught him polishing the machines today.
Brad is Andy's son and is a great kid. When I say kid, he is in his late 20's. Brad has taken the Kioti line under his wing and really knows the product. He is an honest kid and really cares about the customer. Does he want the sale? Absolutely, but more importantly you can tell he wants the customer to be totally satisfied and return, tell their friends etc. This is obviously what has made them successful in the past.

Now I know the purchase is only half of the equation. Service is just as important should something go wrong. Let's hope that never happens. . Still if I didn't feel comfortable with their service abilities I would have never bought this machine from them. Their mechanic who's name escapes me was a former Deere mechanic. He took his time and walked me thru the entire machine explaining everything.

Being in sales myself I am usually disappointed with other sales people. A major purchase like this is usually not something I look forward to
. I must say every step of this process went smoothly. Brad answered all my questions with zero pressure to buy. Returned my calls or emails promptly. Did what he said he would do and made me feel like family. He even delivered the machine himself. He was a little shocked when my wife yelled over "what the **** is that?"

Cheers.

Chris

 

[grizzlydave]

Congratulations on the purchase and a finding a good dealership . I always look forward to the wifes reaction to new and unknown toys when she walks into the shop ! '' WHERE THE @%&* DID THAT COME FROM '' :laughing:

 

[tlbuser]

Hey guys.

He was a little shocked when my wife yelled over "what the **** is that?"

Cheers.

Chris

My stock answer, gee honey, you weren't supposed to be here when it was delivered, you ruined the surprise. I was thinking of all those things you want done and how much easier this will help. Yea, I know it's a practical gift, but I only want what's best for you. It really helps when you get the receipt in her name.

 

[Craig Clayton]

I do know the dealership and I have been in there to make some purchases.

I also made a posting last year about a dealership maybe in the same area ( hint hint) that I needed to purchase an oil seal my leaking vertical shaft briggs.
The counter agent was not sure or maybe or not how the seal might fit. But he could sell me a NEW tractor, because old one was leaking bad.
I went to the net and pulled off the spec sheets with complete part numbers.
I returned and the same agent one month later suddenly could remember the parts bins where the seal was ( he noticed my handful of facts ) because I was loaded for bear.
I installed the seal and the old tractor is now NOT LEAKING.

Craig Clayton

 

[teg]

Always good to hear about Good dealers Most of the time, it's Slam-Time!

 

[pickeringchris]

Always good to hear about Good dealers Most of the time, it's Slam-Time!

You are spot on. That's why Internet product review have to be taken with a grain of salt. If someone is happy with a product they will typically just go on with their life. If they are unhappy, they will post their negative opinion on every website they can find.

 

[TractorTidy]

You are so right!

 

[Brad The Mower Man]

Thanks for the kind words Chris. By the way, it didn't cost me as much as I thought to have him write that. He's pretty reasonably priced.:thumbsup:

 

[pickeringchris]

I better see that check soon or I will recant.

 

[teg]

:welcome: Brad, Welcome to TBN... Always good to have a dealer being able to add his :2cents: in. :thumbsup:

pickeringchris, you need to start a thread about growing your pumpkins in the Rural Section or Related Topic or even the Front Porch... would love to hear how you do it.