<font color=blue>We have Southwestern Bell. They hire the stupidest SOBs they can find.</font color=blue>
I don't believe it, Brad. I think Valor Telecom has them beat./w3tcompact/icons/wink.gif I have two phone lines; the one I use for Internet access and fax, and the one my wife uses to talk (OK, so I use it occasionally, too/w3tcompact/icons/wink.gif). We found the "talking" phone line dead Friday afternoon. I reported it at 2:15 p.m., called back at 8:15 p.m. and was told they had identified the problem, but quit work at 7 p.m., and would fix it "over the weekend". I called at 1:15 p.m. today and was told they were working on it and "service should be restored anytime now." I called at 6:30 p.m. and was told that someone did some digging without calling and cut a cable and the service man had repaired it, closed the ticket, and showed it was fixed. No one has been here, we haven't heard from them, and the phone is still dead. When I insisted on speaking with a supervisor, she said she'd have to make another repair ticket and someone will be out tomorrow. I wouldn't want to bet on it, though./w3tcompact/icons/frown.gif