JOHNTHOMAS
Super Member
- Joined
- Apr 14, 2008
- Messages
- 7,717
- Location
- Somerset, Ky
- Tractor
- F2690 4WD RTV X1140 MX5400 HST ZD1211
When I purchased my RatchetRake last year I got one for my B3200. Well, the B3200 is gone and I still have a BX or 2 but no RatchetRake to fit my BX's. I cut a tree down and pushed it over to my burn pile so all these small limbs, twigs, bark and small pieces of wood are all over the yard where the tree fell. I can pick them up but since I've called RatchetRake and told them to send me one for my BX I'll wait till my new one comes. I also filled a ditch to keep it from washing deeper and to make driving across my yard smoother when mowing and I need the RatchetRake to back drag and smooth it out. I did talk to Dorothy at RatchetRake yesterday and told her I wanted one for my BX and told her I had the big one left from my B3200 sale. I hinted that maybe she could steer a buyer my direction for it. She said she would, she takes a hint well.
A man called this morning from about 60 miles from me and told me Dorothy had given him my number and name as being someone that had a big RatchetRake for sale. I told him it was so, he said he'd take it and pick it up this weekend or before. Now that's how Companys grow and stay in business and prosper. They are truly a customer oriented company. I Love Dorothy at RatchetRake!!!
I quite obviously like RatchetRake or I wouldn't be ordering another one. I also bought one before they added the sleeve for the connector strap and one day in my mail was the sleeves. They then later added wire cables in addition/option to straps and lo and behold one day in my mail was a set of cables. This company (RatchetRake) is incredible and I'm the one that was the Devils advocate about ordering from a company that it seemed no one had heard of last year. Forgive me my sins RatchetRake.
My twigs, branches and debris and unlevel filled ditch is awaiting my new RatchetRake.
I thought about not mentioning the companys name so no one will steal my identity but what the hay, I'm just going to take my chances.