MajMac392
Gold Member
- Joined
- Jan 8, 2002
- Messages
- 411
- Location
- Southern Maine
- Tractor
- Cub Cadet 7234, John Deere X300 Riding Lawn Mower
NAPA Oil Filters Silver vs. Gold, Is there any difference?
I couldn’t stand it anymore so I asked the local NAPA dealer what the differences between the two different filters and I got a “chuckle and I’m not sure, the Gold must be better”. So I emailed NAPA on line and got the following response:
----- Original Message -----
From: <CustomerSupport@NAPAonline.com>
Sent: Thursday, August 14, 2003 12:57 PM
Subject: RE: Case # 227326
Dear Mr. M.,
Thank you for shopping NAPAonline.com. NAPA Silver oil filters features include:
1. Cellulose filtering media – removes dirt and contaminants from engine oil.
2. Perforated lock seam steel center tube – ensures stable element support.
3. Metal end caps – provides a positive seal to prevent oil by-pass
4. Anti-drain back valve (where applicable) – prevents engine damage due to dry starts.
5. Safety by-pass valve (where applicable) – eliminates oil starvation due to a clogged filter or cold starts.
6. Coiled steel support spring – provides maximum sealing protection in case of pressure surges.
7. Limited warranty.
NAPA gold oil filters besides sharing feature/benefit points 3, 4, 5, 6, and 7, additional premium – only features/benefits include.
1. Fiberglass enhanced media – has 50% more contaminant hold capacity than NAPA Silver – Capture more smaller, potentially engine damaging contaminants.
2. Extra strong steel spiral center tube – provides superior collapse protection.
If you should have any additional questions, concerns, or comments, please feel free to contact us by calling toll free 1-877-805-6272 Monday thru Friday 8AM-8PM EST or your can email Customer Support at any time
customersupport@napaonline.com.
Again, we thank you for visiting NAPAonline.com.
Regards,
Customer Support
I couldn’t stand it anymore so I asked the local NAPA dealer what the differences between the two different filters and I got a “chuckle and I’m not sure, the Gold must be better”. So I emailed NAPA on line and got the following response:
----- Original Message -----
From: <CustomerSupport@NAPAonline.com>
Sent: Thursday, August 14, 2003 12:57 PM
Subject: RE: Case # 227326
Dear Mr. M.,
Thank you for shopping NAPAonline.com. NAPA Silver oil filters features include:
1. Cellulose filtering media – removes dirt and contaminants from engine oil.
2. Perforated lock seam steel center tube – ensures stable element support.
3. Metal end caps – provides a positive seal to prevent oil by-pass
4. Anti-drain back valve (where applicable) – prevents engine damage due to dry starts.
5. Safety by-pass valve (where applicable) – eliminates oil starvation due to a clogged filter or cold starts.
6. Coiled steel support spring – provides maximum sealing protection in case of pressure surges.
7. Limited warranty.
NAPA gold oil filters besides sharing feature/benefit points 3, 4, 5, 6, and 7, additional premium – only features/benefits include.
1. Fiberglass enhanced media – has 50% more contaminant hold capacity than NAPA Silver – Capture more smaller, potentially engine damaging contaminants.
2. Extra strong steel spiral center tube – provides superior collapse protection.
If you should have any additional questions, concerns, or comments, please feel free to contact us by calling toll free 1-877-805-6272 Monday thru Friday 8AM-8PM EST or your can email Customer Support at any time
customersupport@napaonline.com.
Again, we thank you for visiting NAPAonline.com.
Regards,
Customer Support