Mark @ Everlast
Advertiser
Update:
I did call my local dealer and asked if they wanted the warranty work or would prefer I took it back to the far away dealer where I bought the mower. Again, very kind & gracious, "Oh, sure, bring it on in! We'll be glad to help you out. We want your business, all your business, including repair work, from now on..." I'm paraphrasing, but you get the idea.
So I get home from work, change into more appropriate clothing, and head out to the van which has the trailer with the mower laying on it already hooked up and waiting for me.
Then I get to looking at it. Hmmm.... That oil ISN'T just seeping from below the gear box anymore. It's up higher on the gear box. That doesn't make sense if it's the output seal. In fact, the oil is quite a ways up the gear box. Hmmm... I get a flashlight and aim the beam under the mower, and lo! there is zero oil beneath the deck. If the output seal is leaking, there should be at least some oil there on the trailer. And as I'm looking at it, studying the gear box, the oil on the mower deck... DRIP. Bigger than life! OK, actually kinda small. But there is a drip of oil from up high on the gear box, up toward the INPUT shaft.
I'm going to try to insert a couple images here. Hope they aren't too large. One shows the big picture. The other is a close up showing the up-and-coming next drip/drop over the spot where they have been hitting recently.
Did they make it? Did I attach the files??
Anyway, I drove the blessedly short distance to the oh so gracious dealer nearby. He unloaded the mower with the fork lift and set it out back, where it now is waiting its turn for repair.
It does seem to me that this will be warranty work. There isn't any reason the input shaft seal should be leaking after only a couple hours of use, is there?
Thanks for all the help, y'all. I'm learning and learning.
~Allen
Warranty work from any farm equipment company is typically a no win situation from the dealer. Its either going to pay a low flat rate, or barely cover the dealer's cost of repair. Warranty work does not pay dealers a "profit" typically as usually the dealer has made his profit on the front end.
And many times the dealer gets caught between company and customer and ends up eating a lot of his front end profit to satisfy the customer. The customer never knows, but the dealer does...