PART 2: Problem With New Yanmar

[Travis_R]

ACTUALLY, THERE IS NO PART 2..........THE PROBLEM WITH MY TRACTOR IS NOW FIXED......

I want to start off by saying there is no need to for us to make a new 'thread' out of this. We all know the TRUTH now, and what I mean by that is RCO TRACTOR STANDS BEHIND THEIR CUSTOMERS. THEY ARE NOT TO BLAME FOR ANYTHING WHAT SO EVER..........WONDERFUL, WONDERFUL PEOPLE...........

I got my radiator back today.........The technician said it was about 50% blocked..........He rodded it out and pressure tested it for $55.00 total cost, WHICH RCO PAID FOR.................This tells me that RCO tractors are SO GOOD, you can run them with only HALF of the cooling system working, and they'll still hold up!!!!......HaHA!!........Naw, I am only joking about that, people DO NOT TRY THIS AT HOME........You will end up tearing your tractor up AND void your warranty if you have one. Regularly check your water, gauges and/or warning lights, if so equipped...

Anyway, RCO came through for me, JUST like I knew/said the whole time this discussion, or crap, has been going on.


With this said, I know alot of you are against tractors that have came out of
Vietnam.........I am not disagreeing with your belief......I am sure you have your reasons.........but i DO DISAGREE with people blaming/poor-mouthing/"speculating", or whatever other negative things people say about RCO.......ITS TOTALLY WRONG.


TO Normde2001: You are correct........I was using my tractor with my 6' LMC finish mower AT FULL LOAD this evening, after putting the radiator back on........At about 2100-2150rpms at, what I can now say, 'normal' operating temperature, it was running around 158-160 degrees......I am guessing that when I cut in the middle of the day it will probably run around 165 degrees, give er' take a little.

To arthr31 and The GREATrandini: Thanks for the support.......I LOVE my tractor also........I LOVE RCO TOO.......I know they'll be there if I shall ever need them..........This is 3 of us with tractors that have came out of Vietnam. (normde2001 might have one too, i'm not sure.)

To Ernie's Imports:..........I respect you and your business......You are one of the good dealers too.....I believe what you posted about the feller on e-bay is telling the truth.......I do not doubt it at all......BUT, I bet the man DIDN'T buy from RCO Tractor.


Something else I feel I need to address, MAYBE to the MODERATORS of this forum...........When I do a search for RCO Tractor on TBN, nothing comes up.....It says that TBN may be having problems or technical difficulties or something.....IS ANYONE ELSE EXPERIENCING THIS?? It may just be my computer though.


TO EVERYONE WHO SUPPORTED ME:...........Again, THANKS A LOT...to name a few, RCO TRACTOR, HOYE TRACTOR, PARKER EQUIPMENT, SOUNDGUY, ARTHR31, and WHOEVER ELSE I MAY HAVE FORGOTTEN, I'M SORRY.......THANK YOU ALL......



If anyone here wants to hear my story instead of reading it, PM or e-mail me at tricks@charter.net anytime day or night. I'll give you my number and we'll talk about it.

Travis R

P.S.........I wonder if my Yanmar has a problem?...........Is it be running too cool?......I wonder what the problem could be??...............................................................Again, HaHa!! lol....Just jokin'!!

 

[Eddie]

Let's be clear, RCO tried to blame your overheating on you using equipment that was too large for the tractor. When you get it fixed you find that the equipment is not too big. Seems to me like that's passing the buck.

Glad you got it fixed!!!!!!!!!

 

[normde2001]

"TO Normde2001: You are correct........I was using my tractor with my 6' LMC finish mower AT FULL LOAD this evening, after putting the radiator back on........At about 2100-2150rpms at, what I can now say, 'normal' operating temperature, it was running around 158-160 degrees......I am guessing that when I cut in the middle of the day it will probably run around 165 degrees, give er' take a little."

imagine that, folks ....

 

[phatgemi]

One thing to keep in mind on this. And I do not mean to cast any shadow on RCO because they may be a reputable dealer and are just fine, standing behind their products when problems arise. What I am saying and I believe others will agree is that this whole incident is indicative of the "recon" or "reman" business. Listen I dont care how good a company reputation is. Bottom line: IF you are going to claim a product is reconned or remaned, then how can you possibly miss a 50% blockage on a radiator. If they miss that, then what else could they possibly miss????? I'm betting that radiator was NEVER touched during the so called reman process. What happens with the Japanese tractors (and I lived there for three years) is that for the most part they are used in the rice paddies. They normally dont use too much antifreeze. They fill the radiator up with water and then in winter will drain the radiator. If it needs filling, they will just dip a bucket into the dirty rice paddy and go on. After a period of time, this dirt, etc will greatly add to a "plugged" up cooling system. I sincerely hope you don't find out in the future any other items they may have missed. I can get a half blocked radiator without claiming a rebuild on it. Sorry, you can be happy if you want to but I would be worrying what will be next. Good luck.

 

[Soundguy]

Speaking of dipping the water out of the rice paddy to add in.

I can't remember exactly where .. but I have heard or seen other odd advice like that. I -do- believe one of my old tractor manuals says to collect 'rainwater' to add to the radiator.. and I have hear dthat 'creek' water somewhere.. just can't remember where.. kinda interesting practices.. depending on the region, or era.

Soundguy

 

[techsystractor]

One thing to keep in mind on this. And I do not mean to cast any shadow on RCO because they may be a reputable dealer and are just fine, standing behind their products when problems arise. What I am saying and I believe others will agree is that this whole incident is indicative of the "recon" or "reman" business. Listen I dont care how good a company reputation is. Bottom line: IF you are going to claim a product is reconned or remaned, then how can you possibly miss a 50% blockage on a radiator. If they miss that, then what else could they possibly miss????? I'm betting that radiator was NEVER touched during the so called reman process. What happens with the Japanese tractors (and I lived there for three years) is that for the most part they are used in the rice paddies. They normally dont use too much antifreeze. They fill the radiator up with water and then in winter will drain the radiator. If it needs filling, they will just dip a bucket into the dirty rice paddy and go on. After a period of time, this dirt, etc will greatly add to a "plugged" up cooling system. I sincerely hope you don't find out in the future any other items they may have missed. I can get a half blocked radiator without claiming a rebuild on it. Sorry, you can be happy if you want to but I would be worrying what will be next. Good luck.

I'm sure RCO's intentions are good in remedying a customers' problem, however, they themselves know that ANY tractor coming from Vietnam and reportedly "refurbished" is in fact NOT REFURBISHED AT ALL...hence the 50% blockage in this guys radiator. I myself once bought and sold tractors from the same source as RCO and found myself defending my reputation by having to do repairs immediately on these "refurbished" tractors which ranged from slight adjustments to complete overhauls! Moral of the story...stay away from anything reported to be refurbished or rebuilt in Vietnam...no matter who you plan to buy from!
John Miller
Techsys Tractor
(903) 887-1785

 

[piddling]

After reading this board a few months I can't help but think some posters are being paid.

 

[ProdaddyTX]

Let's be clear, RCO tried to blame your overheating on you using equipment that was too large for the tractor. When you get it fixed you find that the equipment is not too big. Seems to me like that's passing the buck.

Glad you got it fixed!!!!!!!!!

No Eddie, that's not accurate.

When that entire conversation took place his tractor WAS NOT OVERHEATING. The temp light was on at an actual measured temp of 180-190. AS SOON AS WE SAW A TEMPERATURE IN THE 200's, even though we think he should be running lighter implements, we told him to get the radiator cored at our expense, or bring the tractor back to us...his choice. Now, tell me how that's passing the buck?

And regardless of temperature, we still think that mower is too big... or heavy to be more precise. YM2000 with suitcase weights is still so tail happy with a 5' mower OF THAT WEIGHT (which excludes Bush Hog's lightweight mower, and I would think EFC's as well just from eyeballing it in pictures, but I can't really say) that we think it's unsafe and won't sell that setup to our customers. The temptation is always there to tell customers what they want to hear...."sure you can run a 5' mower on this, you can pick up roundbales with that"....but we will never do that. That's the kind of dealer behavior we all deplore. It would be extremely irresponsible for us to sell or recommend an implement/tractor combo that is beyond the mfr's recommendations, and that we deem to be imbalanced and unsafe, regardless of the results others may be having with SIMILAR (but not the same) mower.

As I said before we don't recore every radiator, and we never claimed to. We flush them, refill them, pressure test them, and temperature test them under load....then repair, recore, or replace based on the results. We don't test them with what we consider an oversized implement.... but perhaps we need to modify our testing, and I'm not afraid to admit that.... we don't know everything there is to know, like Pruntyc does (OK, I'm just kidding...trying to lighten this up a bit). But I just wish you guys would stop trying to smear us as being cheats.

I'm still astounded at the disdain for the word "reconditioned". Refurbished and reconditioned are words that are used in the computer business to describe used machines that are put on a bench, tested, what's broken is fixed, then they're cleaned up, and repackaged. Our process goes beyond that. The computer companies don't claim to be "tearing them down to every bolt, diode, and resistor, then rebuilding them to better than new"...and neither do we. The difference is that they don't get called liars and cheats for doing it. You guys forget that we sell "used" or "the good stuff" too.... used Yanmars that come straight to the US, show low original hours, have ROPS, and get repaired in much the same way as other dealer's equipment (I believe, anyway....there's only so many ways to skin a cat afterall.... but I might get corrected) most are repainted, the prettier ones aren't. We call them reconditioned because they don't just have the obvious problems repaired.... they go through a process of testing, repairing, automatically replacing many items regardless of what they look like, and then more testing to turn out as consistent a product as we can. They don't have mismatched parts stolen off the wrong model of tractor and they don't have homemade head gaskets. (I'll get a picture of the head gasket inventory and post it if I can figure out how.) I know that goes on....I don't doubt a word you're saying Buck. But we don't buy that crap....we've seen it too and it's bad news for everybody. Once again, I am not the defender of every Vietnamese tractor reconditioner.... only my company and the products we choose to buy and sell.

A while back all the talk on a thread that involved us was about how our customer was buying VN Recon junk that everybody should run away from. We explained that that customer was not buying a VN machine, rather the kind that you all promote. Some of you missed the point entirely and insisted that we must be selling the old, high hour, pieced together crap, and "Best of luck to you Mace." Well that was shown not to be the case. So the subject shifted to a conversation about how the real test is if you're dealing with a good dealer that backs his product....which we always do, and which Travis learned first hand. So, now our reconditioning is half-assed, or just a complete lie, or we're only helping Travis for PR reasons, and the conversation moves on to the next hypothesis about how & why we must be trying to screw people. I'm struggling to understand why.... I have some ideas. But, I've been the new kid...the outsider... before. I can handle it, so, as the kids like to say these days.... Whatever....

I would like to say publicly what I've already said privately.... Travis, I'm sorry our tractor didn't live up to your initial expectations, and that you had to spend your valuable time messing with the radiator...I'm glad all's well now, I still hope you'll leave that 5' brush mower off of it, and we'll try and do better next time.

 

[ProdaddyTX]

After reading this board a few months I can't help but think some posters are being paid.

Amen, Piddling.

 

[arthr31]

ahh, yup... or at least the secret handshake...

After reading this board a few months I can't help but think some posters are being paid.