Where you see the play, pull those pins out and check the diameters (inside diam of hole and the pin diam) and tell us what the difference is. If, you are doing, my interpretation of your description for a test, then you are seeing the 'movement' or 'slop' in more than one joint of pins. I will put mine in that mode when I get the forks off and the bucket on, and see what I get.
Not being able to duplicate for the dealer does present a problem for any future complaint. /forums/images/graemlins/wink.gif
Hope you find out what it is.