Curly does have a good idea here!
25 Yrs ago, after my Dad died, Mom received a letter from BC/BS saying that Dad's medical treatment had been paid in error for the past coupla years, so would Mom please refund the overpayments by enclosing her personal check in the enclosed envelop for $85,XXX.
WOW, Mom's pension was $10K/yr, so that was a BIG number, and besides, it was WRONG. Dad was covered.
Since Dad was a civil service employee, Mom went to our congressional rep's office in town. Mom knew that one of his aids managing that office had been a kid in Mom's neighborhood!
She gave the letter to the manager, who said he'd take care of it for her.
Later she received a copy of the letter he sent to BC/BS, stating that they were WRONG, and any future correspondence they had with Mrs. XXXX should be directed through the Congressman's office.
She never heard another word from BC/BS!
It works.
Ron
25 Yrs ago, after my Dad died, Mom received a letter from BC/BS saying that Dad's medical treatment had been paid in error for the past coupla years, so would Mom please refund the overpayments by enclosing her personal check in the enclosed envelop for $85,XXX.
WOW, Mom's pension was $10K/yr, so that was a BIG number, and besides, it was WRONG. Dad was covered.
Since Dad was a civil service employee, Mom went to our congressional rep's office in town. Mom knew that one of his aids managing that office had been a kid in Mom's neighborhood!
She gave the letter to the manager, who said he'd take care of it for her.
Later she received a copy of the letter he sent to BC/BS, stating that they were WRONG, and any future correspondence they had with Mrs. XXXX should be directed through the Congressman's office.
She never heard another word from BC/BS!
It works.
Ron