After contacting Brady, he immediately made it right with apoligies and no excuses. Its clear to me that other dealers could learn from his professionalism and customer service.
I just about bought a M9540DT from Brady and now I wish I had. The local dealer wouldn't get involved in a real concern over a warranty. He came to my home but did no real physical testing to see what the problem was and shame on them because my wife's suggestion found a bent rim on the front axle. Loyalty is out these days and politically incorrect my CT Yankee friend...if your happy, I'm happy ole Ob1...
I just about bought a M9540DT from Brady and now I wish I had. The local dealer wouldn't get involved in a real concern over a warranty. He came to my home but did no real physical testing to see what the problem was and shame on them because my wife's suggestion found a bent rim on the front axle. Loyalty is out these days and politically incorrect my CT Yankee friend...if your happy, I'm happy ole Ob1...