RK Tractor service scam

[Porkchop52]

Just want to put this out to see if anyone else has had to deal with this level of ******** from a RK Tractor mobile service tech.
So I had an issue with my RK24 Tractor the PTO quit working, and the rear differential had been leaking for over 2 years, I've replaced all the bolts twice, used RTV putting it back together even used thread locker and still bolts will not stay tight and or break. so I called the mobile service tech about it because my local store mechanic is worthless, a 3 toed sloth moves faster.
The mobile tech told me he would have to take my tractor home to his shop for convenience to work on it. He charged me $150.00 to come look at it (tractor is still under warranty) he took it home to his shop , had my tractor for 7 weeks to the day working on it, ended up being a wiring harness that was bad covered under warranty along with rear diff. charged me $20 parts to replace a fan blade that was ok with me. The part that PISSED ME OFF was he tried to charge me an additional $250.00 to bring my tractor back to me, so recap that was $150.00 to come look at it, take it for 7 weeks and then another $250.00 to bring it home all while under warranty. anyone else have something like this happen to them? please reach out to me I would like to know more if it has. lucky for me he dropped of a loaner tractor so I told him kiss my ass on the BS charges I wasn't going to pay them and keep my tractor I already had one. And if that wasn't bad enough he wasn't going to bring it to my house he wanted me to pick up my tractor at the store 5 miles from my house when he had to come to my house to pick up his loaner tractor he left for me. So now I have my tractor back only to find out I have bolts loose, he separated the differential added new hydraulic oil but didn't install a new filter, I now have an oil leak on bottom of right front axel and the tractor now dies after I start it for no reason didn't do that before and now my top speed in high range wide open on flat ground is only 6-7 mph, that's what the book calls for in low range. so I guess I'm going to spend my weekend fixing all the screw ups the so called tractor mechanic did.

 

[CalG]

It's very strange that a defective wiring harness could cause all these issues.

Blame it on MIDNIGHT!

 

[Porkchop52]

I'm sorry, I wasn't implying everything was caused by the wiring harness. different issues same shitty service. my main complaint was the $400 extra in pickup and delivery fees to do warranty work, not changing the filter, the loose bolts and now the new oil leak in right hub. had my tractor for 7 weeks and only billed warranty for 12hrs labor, something doesn't add up. And then try and scam me for $400 on the backside of it.

 

[CloverKnollFarms]

Even under warranty, travel to and from the point of service isnt typically covered.

 

[newkiotiguy]

Even under warranty, travel to and from the point of service isnt typically covered.

It's surprising how many people are totally clueless about this. Way too many idiots in this world. You bought your tractor from farmers Walmart and expect top tier service. Again dumb. If you bought a tractor from a dealer you could have asked if pick ups and delivery's were included. You didn't. Did you ask the cashier at the check out these questions? When I had a problem on my tractor they came and picked it up and dropped it off free under warranty. They said within 30 miles was included. More than that they start to charge.