bunyip
Elite Member
Phone rings and a very noisy background that didn稚 sound like the usual call centre, a sub continent accent tells me it is Telstra (one of our Telcos but not mine) and I have a problem with my computer.
I said I am sitting at my keyboard what do I do so he gives instructions to type in www, etc etc etc followed by some exec/etc etc etc, can稚 remember all the details.
I ask him to repeat and say I am going to speaker phone so I can use two hands.
He seems happy with this and relays instructions, I say I have entered all of this he then tells me to hit enter, where is enter, it is on the right of the keyboard, I said there is no enter button so he said is there a return, I said yes and he told me to hit this, I said I did and a bell rang.
Somewhat mystified he asked what my OS was, I said I don稚 know what an OS is, he tried to explain and I acted all mystified and confused then asked what brand I was using, I said it was a Remington, now he was confused and asked how old it was, I told him it was at least 50 years old and the best typewriter I had ever owned, he then told me to get f##### and hung up.
This protracted conversation actually went on for about 15 minutes and Gungha Din was getting quite frustrated, I thought my apparent confusion was quite well executed.
Rosemary had some difficulty containing herself during the conversation.
The question is now should I report his rudeness to Telstra?
I said I am sitting at my keyboard what do I do so he gives instructions to type in www, etc etc etc followed by some exec/etc etc etc, can稚 remember all the details.
I ask him to repeat and say I am going to speaker phone so I can use two hands.
He seems happy with this and relays instructions, I say I have entered all of this he then tells me to hit enter, where is enter, it is on the right of the keyboard, I said there is no enter button so he said is there a return, I said yes and he told me to hit this, I said I did and a bell rang.
Somewhat mystified he asked what my OS was, I said I don稚 know what an OS is, he tried to explain and I acted all mystified and confused then asked what brand I was using, I said it was a Remington, now he was confused and asked how old it was, I told him it was at least 50 years old and the best typewriter I had ever owned, he then told me to get f##### and hung up.
This protracted conversation actually went on for about 15 minutes and Gungha Din was getting quite frustrated, I thought my apparent confusion was quite well executed.
Rosemary had some difficulty containing herself during the conversation.
The question is now should I report his rudeness to Telstra?