Service manuals

[AHNC]

I bought a service manual for my 2660. With tax around $80. You would think that for that money the darned thing would come in a nice Kubota 3-ring binder, but no, just a pile of paper. The dealer said, "I hope you have a binder for it". I understand that they are in the TRACTOR business, but this should be so easy for them. As well as being in the tractor business, it is people who buy their products and that puts them in the people business as well. Both my 2660 and 23 are great. I buy parts from my local dealer, who takes good care of me, but Kubota just seems to not get some simple "customer service" issues. I guess I'd call them tone deaf!

 

[Paystar]

My dealer gave me mine in a nice orange plastic Kubota binder.

 

[sandalwood]

I too have always received the service manual with an orange Kubota binder, but I would say that you often can purchase a far nicer binder at most office supply stores for very little money.

 

[KubotaToy]

I too have always received the service manual with an orange Kubota binder, but I would say that you often can purchase a far nicer binder at most office supply stores for very little money.

Canadian dealers must like you all more than ours, my dealer just handed me a box with the L45 service and parts manual loose in it (about 500 pages).

 

[George2615]

Its not just Kubota. My LS service manual also came as stack of paper wrapped in plastic with no binder. For the $$$ they charge for these manuals you'd think they could throw in a $3 binder.
If you get a manual in a binder from your dealer he probably put it in a binder for you. Most manuals come as a stack of paper with no binder.