Service / Repair manual (cd) on E-Bay for 4100 ser

[turbo36]

Here's my thoughts; If I bought the tractor from the dealer then I would expect them to give me any help I need, that's why they get a markup on the tractor, in return I will buy parts and accessories from them and recommend them to my friends and others. If I didn't buy the tractor from them then it is their ball game, they could tell me to get lost or they could try to "kill me with kindness" in hopes they turn me into a future customer.
I recently bought a new tractor at a dealer that was recommended to me by someone I respected, their price was the highest of the all the dealers I shopped but I bought there anyway because I was promised a "no problem delivery". Well, I won't go into details but I really paid too much for the tractor based on the service I got so next time maybe I will go with price and take my chances on the service.
Maybe I'm not a normal customer but I believe the dealer has to make money on the deal so he is around to help when the need arises.

 

[bryant1313]

Using a picture you found on the internet is just as illegal too....but I am sure we have all done it. I just think the discs should come with the unit. The manufacturer has already sold you their product, or else you wouldn't need the info. It would not even cost them anything if they eliminated the useless owners manual. I want the service manual not the book that tells me how to turn the headlights on and off or how to put air in the tires. /forums/images/graemlins/tongue.gif

 

[Dutch445]

</font><font color="blue" class="small">( their price was the highest of the all the dealers I shopped but I bought there anyway because I was promised a "no problem delivery". Well, I won't go into details but I really paid too much for the tractor based on the service I got so next time maybe I will go with price and take my chances on the service.
Maybe I'm not a normal customer but I believe the dealer has to make money on the deal so he is around to help when the need arises. )</font>

I would take 10 customers like you over 50 of the "price price price" guy anyday. It's very hard to sell the value
of a dealership, and support, when so many people are strictly price buyers.....

/forums/images/graemlins/confused.gif

 

[Jomo45]

Bryant1313,

I guess we can agree on one point; I do believe JD should offer the discs with the purchase of a tractor. /forums/images/graemlins/smirk.gif