cowboydoc
Super Member
- Joined
- Dec 23, 2000
- Messages
- 6,725
- Tractor
- JD 8320 MFWD, JD 6415 MFWD, FEL, and cab, John Deere MFWD 4600, John Deere 4020, John Deere 4430, John Deere 455 mower, Deutz, and Gehl 4610 perkins skidsteer
My experience has never been bad with another dealer because I didn't buy the equipment there. I have always had very good luck with the dealer and any warranty work.
On vehicles Ford has a very tight service policy. They have a system that generously rewards dealerships for giving good service and penalizes them for poor service. The customer is sent a service rating after every service. All of my ford trucks that I buy I take to a different dealer. They don't deal hardly at all on the price of the vehicles but their shop is almost all ford trucks.
With John Deere they have a similiar system. Also with Deere if you aren't happy they usually will get a regional person involved with the issue if it isn't being resolved. I actually started dealing exclusively with the dealership in our area that provided the best service. Initially they wouldn't budge on price. After going there awhile the owner came to me and asked where I bought my equipment. I told him where I got the best deals. He asked what I considered a good deal and we agreed that anything I needed would be at x% off of list. I haven't been anyplace else since.
On vehicles Ford has a very tight service policy. They have a system that generously rewards dealerships for giving good service and penalizes them for poor service. The customer is sent a service rating after every service. All of my ford trucks that I buy I take to a different dealer. They don't deal hardly at all on the price of the vehicles but their shop is almost all ford trucks.
With John Deere they have a similiar system. Also with Deere if you aren't happy they usually will get a regional person involved with the issue if it isn't being resolved. I actually started dealing exclusively with the dealership in our area that provided the best service. Initially they wouldn't budge on price. After going there awhile the owner came to me and asked where I bought my equipment. I told him where I got the best deals. He asked what I considered a good deal and we agreed that anything I needed would be at x% off of list. I haven't been anyplace else since.
