boggen
Elite Member
- Joined
- Feb 22, 2011
- Messages
- 3,789
- Location
- Trivoli, IL
- Tractor
- SSTT (Sideways Snake Tain Tractor) and STB (sideways train box) tractor, dirt harvester
had a seal / ring go out on an air compressor made by steele, give them a call up to get parts. they placed order and said someone one call back to take credit card number. ok.. wait a couple days, nothing so call them back and wait another 30 minutes on phone. to give credit card number. received parts 5 to 6 days later. wrong parts. call them up, waiting 30 minutes on hold before i get someone, and they said they would make a new order to get parts out to me. ok, call up 5 to 6 days later, waiting another 30 minutes on phone, asking were parts were. oh we are out of those parts. we will give you a call back in 3 to 4 days, to see about replacing air compressor, ok. call back 5 to 6 days later. oh, we issued a refund and should see credit on credit card in next couple days.
GGGRRRRR!!!!! 30 days, and most of it was nothing but a run around! and claims they would call me back but never did. and never actually giving me a truthful explanation! and still will most likely have to call them back or call credit card company to get credit back from them.
GGGRRRRR!!!!! 30 days, and most of it was nothing but a run around! and claims they would call me back but never did. and never actually giving me a truthful explanation! and still will most likely have to call them back or call credit card company to get credit back from them.