TC55DA First Year Experience

   / TC55DA First Year Experience #1  

BadDog

Silver Member
Joined
May 27, 2005
Messages
199
Location
Erie, PA
Tractor
Kubota B2650
I've been monitoring this forum since I purchased my TC55DA just about a year ago and I though I would share my ownership experience in the hope of helping others.

Overall, the tractor is a great little workhorse, but it hasn't been without problems. I believe you have to expect some problems with any machine, especially one that works as hard as a tractor can.

I've done what I consider to be a heck of a lot with my TC55DA in one year of 'spare time', and roughly 300 hours of tractor time. I've cleared 10 acres, removed all stumps (with a few days assistance from a Cat D8 bulldozer and a Hitachi excavator), smoothed and seeded the acreage, fenced the property in 4000 ft of split-rail, planted horse pasture, put in an outdoor riding ring, cut in a large entry road and parking area around our 3600 sqft barn, cut in new pathways between fields, spread several hundred yards of gravel and sand, built a 20ft high ramp out the back of our barn, plowed snow, mowed brush, and carried vast quantities of large stones (boulders, really) from wherever they were to some better place. I've only got a few more days of work to do finishing the roadwork, and I'm pretty much done all of the heavy work I planned for this project, then it's just maintenance for a while. Very little of this would have been possible without my TC55DA. As far as I am concerened, the tractor and the implements have paid for themselves already, many times over considering the value increase I see in my property since I started work on in.

I have a New Holland 759C backhoe, which I must say is well engineered for the tractor; a quick-attach Bradco grapple bucket for my FEL, which is probably my favorite machine; a Woods RB84 blade that I've destroyed twice and am now replacing with a Gill HRB84, a BushHog 286 brush mower, a BushHog Post Hole Digger, and a set of forks. Everything except the Woods blade has worked great over the past year, and it failed because it isn't rated for the HP the tractor can deliver. The new Gill blade should hold up to any abuse I plan to give to it.

About a week after the TC55DA was delivered, the front left wheel sheared right off the mounting bolts, leaving me to drag myself home on the back of my FEL bucket. Apparently they didn't tighten the bolts either at the factory or at the dealer. I had maybe 10-20 hours on the tractor at the time. The dealer came out with a new wheel and bolts a few days later, as New Holland didn't have any spare parts immediately available.

No problems occured with the tractor for about three months, then the PTO clutch welded itself together, after putting in about 400 fenceposts. The cutting blade on my post-hole digger was pretty much dull by then as well. The dealer installed a new PTO clutch within about 3 weeks under warranty.

Everything was working fine, winter hit, did a little snow removal, but all plowing was done with my truck (I have an 8ft BOSS V-Plow). I used the tractor to pile snow in an area where it could melt off without causing any soil erosion on my newly planted pasture. No problems with the tractor whatsoever.

Spring is here, and two weeks into it, my front-end ring and pinion became flat washers. No real warning, just a couple of loud bangs and suddenly no more 4WD. Up until that point I rarely used 2WD. The dealer told me it would be 3 weeks to get a ring and pinion, so I put the backhoe on and proceeded to cut out the drainage and roadways around my barn. I couldn't carry anything, but I could dig. Once the parts were in, off went the tractor to the dealer.

20 hours after getting the tractor back, the front end went out again, while I was back-dragging gravel onto my new roadway. This time the front end locked up in 2WD and banged loudly in 4WD. I called the dealer who picked it up in mid-May and I haven't seen my tractor since.

New Holland doesn't have any ring and pinion gears in stock, and they say they can't give me a complete new front end. They say they are 'checking the hardness' of the ring and pinion gears removed from my tractor.

What I don't like is New Holland telling me they don't have any parts in stock anywhere in the world, and they won't have any parts available for my specific problem for another two months (end of July). This is prime tractor working season, and both New Holland and the dealer literally tell me 'your're screwed'. I think this is a very poor way to treat a client; I pay all my bills on time and I have bought a lot of equipment from the same dealer, and was planning to buy more in the future.

The tractor is under full warranty for another year and drive train warranty for another year after that. I just pay the dealer for picking up and delivering the tractor when it breaks, and for shipping of the parts, and I figure that's reasonable in exchange for getting replacement parts installed whenever something breaks.

I know I've got a lot of value out of my machine, and it is probably about due for a breakage or two. However, I'm not happy with the support I'm currently getting. Two months of backlog and no parts inventory doesn't sound right to me.

I'm pretty annoyed with this situation, so 've asked the dealer and New Holland to just take all their equipment back and let me walk away from the financing, but of course, they'll have none of that. They also refuse to extend the warranty or delay payments while my tractor sits idle at the dealer for two months. Does anyone else have a similar experience with parts backlog? Any suggestions for alternative actions I can take, other than to simply 'suck it in' and wait for the parts? I'd also appreciate any perspectives on this situation; perhaps I am simply expecting too much of the dealer and of New Holland.
 
   / TC55DA First Year Experience #2  
BadDog,

Which dealer has it? I have a TC55DA also which is currently in for repairing 2 cylinders on the backhoe. They told me 7-10 days to get the parts. It's been 8 now and I'll touch base with them next week to see where things are.

Mine's in Berlin -- I hope they're not taking it apart to get parts for yours /forums/images/graemlins/grin.gif
 
   / TC55DA First Year Experience
  • Thread Starter
#3  
Grunders Farm Equipment in Torrington... I also call New Holland directly... /forums/images/graemlins/tongue.gif
 
   / TC55DA First Year Experience #4  
It seems to me that the new TC55 has had more than its share of first year problems, even though it was supposedly just a 2120 updated.

From reading other threads on the TC55, IMO NH is not addressing the problems and parts shortage as quickly as it should. Wonder if the strike at Racine plant this past winter played any part in it?
 
   / TC55DA First Year Experience #5  
BadDog,

Your expectations are way too low! Tractors are not built to fail. That machine should last for many years without a failure of that magnitude. Sure, little stuff MAY happen, but we should not EXPECT them to. (Things may live down to our expectations!) We should never accept major failures as normal, and should always let the dealer and manufacturer know we expect them to make it right or there won't be any more purchases from them.

It's hard to believe there's a world wide shortage of those parts. Sounds like there could be a quality problem in existing stock. Your ring gears failed, and their replacements failed right away, so it's not a big leap to suspect there is a hardness problem (either too soft OR too hard) with existing stock, and NH doesn't want to use them. Of course NH may be being completely straight with you and have a supply problem as they say. It could happen.

Good luck.
 
   / TC55DA First Year Experience #6  
sorry to hear about all that. my dad runs a good size construction company in florida, they bought several new hollands,,,,, they will never buy another i can assure you. they have had so much down time on those.
 
   / TC55DA First Year Experience #7  
BadDog, I'm sorry you've had so much trouble with your New Holland. I sure appreciate your becoming a member and telling your story here.

If New Holland is building and selling tractors, there is no reason they should not be able to get your part in a reasonable amount of time. It's my opinion that they believe there is something they have not discovered since you've had two front differential failures and they are just letting you suffer while they try to decide how to proceed. I think if I were in your shoes and my tractor is fixed, I'd sell it and find a different model or brand. I wouldn't trust the tractor or New Holland enough to continue to use their products.

From the problems I've seen here, I can tell you that I will never buy a TC55. I've considered it in the past, but I'll either go directly to a TN or find another color tractor. I think the TC55 was rushed to market with some major design flaws. Too bad. . . /forums/images/graemlins/frown.gif
 
   / TC55DA First Year Experience #8  
Jim,

I agree with you. At one time I thought I wanted a TC55 (or Case DX55), but have since crossed them off my list for a new tractor next year due to the problems detailed on TBN this past year. Right now I'm leaning toward a Kubota 5030 or possibly the M6800 or Case JX75 if I decide to go to an ag series.

froggy
 
   / TC55DA First Year Experience #9  
20 hours on a ring and pinion replacement sounds more like technician failure than a parts failure; especially if it grenaded in 2WD.
 
   / TC55DA First Year Experience #10  
I'm with "froggy" on this one. TC55 was going to be my next but now I think I'll wait awhile. What is so funny is that my dealer says they have had no problems with the TC55. Yeah, right. Thanks for the heads up.
 

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