Buying Advice Test drive and Dealer interview

[Annihilator26]

Everyone says I should test drive a tractor before I purchase it, but what should I do on a test drive of my first tractor? The things I have come up with so far are:

• Spend at least 15 minutes in the seat to make sure it is comfortable
• Cycle the loader and see how the controls feel. Is everything smooth? Is it fast enough?
• Should I actually scoop something and move some snow around, or is that frowned upon?
• Drive a few laps around the lot in forward and reverse to get a feel for the transmission.
• How is it changing between 2-4WD, HI-LO gears, mid-rear PTO settings?
• Move the 3-point up and down. Is the control ok, or do I need to find a tractor with true position control?
• What is the cost for filling the tires, and welding two hooks on the bucket?
• How much to add a set of rear hydraulics? How much more if I do it later rather than now?
• How much will you charge for delivery?
• How much for the extra items I need? (service manual, set of filters for 50hr service, matching hat)
• What is the total "out the door" price with all of the above plus the implements I need? (box blade, auger)
• After driving and shutting it off are there any leaks or wet areas around seals?
• Ask to see all of the daily check items. How easy is it to access the dip stick, coolant, ...?
• Switch out the bucket for a set of forks a lift something of a known weight to check the relief valve settings.

What else should I make sure to check on the test drive?

I know the dealer is also an important part of the selection, and I want ot make sure I am buying for a good place. What should I ask the dealer? My current plan is to check the following. What else should I ask them about before I buy?

• How long have you been selling this brand?
• How many of these tractors do you sell per month?
• How may of your mechanics are factory trained?
• What would you charge for pickup/delivery to come to my house X miles away for a repair? What if it is a warranty item?
• What spare parts do you keep on hand for this tractor?
• Do you do on-site maintenance or repairs?
• Have you ever had any warranty work denied by the manufacturer?
• What are the fluid and filter requirements to keep the warranty?
• Will you drop-ship parts like filters directly to me?
• Will you take the used fluids for disposal if I do the oil changes myself?
• I am also considering Kubota/JD from this other dealer. How do your tractors compare?
• Should I ask to see the service area and talk to one of the mechanics?

I am sure there are at least one or two big things I am missing, so please add to the list, or let me know if I am not on track.

 

[murphy1244]

I always walk the service area. If it is a mess their work probably is too.

 

[Annihilator26]

I always walk the service area. If it is a mess their work probably is too.

Thanks. I agree you can tell a lot by looking over the service area. I just wasn't sure if it was usually appropriate to do so, or if many places will try to keep you out for liability reasons. It sounds like I should make sure that I can at least take a look.

 

[George2615]

That's a pretty good check list.
Upon purchase, most dealers will deliver for free. After that, most charge for pick up and delivery. Ask what their rate is..

Items such as rear remotes, bucket hooks, filled tires, first 50 hour service, service manual, hat etc. are tools that can be negotiated during pricing the tractor. Tractor prices don't have much wiggle room unless you're paying cash. But I've found that if you buy implements at time of tractor purchase you usually get a better price on the implements but you have to ask them to do better.

As long as fluids and filters are changed according to the owners manual, you can do it yourself and it won't affect the warranty. Just be sure to keep records of the date and hours you do the service.

My dealer will have parts drop shipped to me directly. Just have to pay the dealer to get them ordered. Most times I just go pick them up at the dealer so they don't forget what I look like.

 

[RNeumann]

I talked to others who owned the tractors I was looking at in the area and asked them about dealers. I was new to the area I purchased in and literally pulled over to ask folks- most are willing to talk and provided good info. Rental yards will have good info too. I also found out how long someone had been in business and how long they carried a brand- tough if someone had been around for 5 years and have a new line or are new to a line you are looking at.
Sales tax is also an issue. Depending on your area traveling a bit can save you a lot of money.
With regards to actual machines I look at the statistics. The forum has a pined post about manufacture quality and satisfaction. I also studied what machines did what I wanted best.
Lastly, and probably most important, I took my wife. Some may roll your eyes but who really knows you better or what your needs are than a spouse, sibling or good friend. It helped that she wanted the tractor too!

 

[dadster4]

I would try the SSQA to remove the bucket, put on a set of forks if possible, and lift something of a known weight that is near the max rated capacity. It will tell you if the relief valve is set correctly, and if your rear wheels come off the ground, you will need more counterweight...think heavy boxblade :thumbsup:

 

[Grandad4]

The things you're thinking about do make good sense, but only if your test drives involve more than one tractor and brand to form a basis for comparison. Do a "seat of the pants" comparison between several similar models from different manufacturers and you'll soon identify qualitative differences between them that may well define whether one will be more suitable for you personally. If you plan on keeping your tractor for a long time, having one you're comfortable with can mean a lot.

 

[airbiscuit]

I would ask that about a competitor's brand. If they are quick to badmouth, I would be skeptical. Dealers who are confident about their product, don't need to run down the competition.

 

[Annihilator26]

I talked to others who owned the tractors I was looking at in the area and asked them about dealers. I was new to the area I purchased in and literally pulled over to ask folks- most are willing to talk and provided good info. Rental yards will have good info too. I also found out how long someone had been in business and how long they carried a brand- tough if someone had been around for 5 years and have a new line or are new to a line you are looking at.
Sales tax is also an issue. Depending on your area traveling a bit can save you a lot of money.
With regards to actual machines I look at the statistics. The forum has a pined post about manufacture quality and satisfaction. I also studied what machines did what I wanted best.
Lastly, and probably most important, I took my wife. Some may roll your eyes but who really knows you better or what your needs are than a spouse, sibling or good friend. It helped that she wanted the tractor too!

I haven't actually seen any LS tractors in the wild, but I would consider stopping to ask someone if I saw one. Maybe I will consider asking the dealer for references.

I will definitely bring my wife to take a look before I buy. She isn't too interested in the shopping process though, so she will mostly just take a look and confirm I am not making a mistake before we spend the money.

 

[Annihilator26]

I would ask that about a competitor's brand. If they are quick to badmouth, I would be skeptical. Dealers who are confident about their product, don't need to run down the competition.

I already did that on my first trip through the dealer, and I will add it to the list above. The LS/ Kioti dealer was pretty nice when I mentioned comparing to Kubota.

 

[RNeumann]

This was on the LS website. It is the 2015 version of the pined thread in this forum. I didn't have LS near me but interesting results.

215 NAEDA << LS Tractor USA

 

[Annihilator26]

This was on the LS website. It is the 2015 version of the pined thread in this forum. I didn't have LS near me but interesting results.

215 NAEDA << LS Tractor USA

Thank you for pointing that out also. The LS dealer I talked to actually mentioned it. The 2016 results have also been released and similarly favor LS.
https://www.ne-equip.org/wp-content/uploads/2016/05/2016_Survey_Report_Final.pd_.pdf
When I talked to the dealer, the sales guy had even been on a trip to Korea to see the factory. I really like that they take communication with their dealers seriously, and those survey results did a lot to comfort me when considering a tractor from a less well known company.

 

[GManBart]

I already did that on my first trip through the dealer, and I will add it to the list above. The LS/ Kioti dealer was pretty nice when I mentioned comparing to Kubota.

Please tell me you're not talking to the folks at Aeschliman's on Rt. 23 in Whitmore Lake! :shocked:


In Dec 2012 I bought a new LS R4047H from them after a few visits and some test drives around the lot...no problem. The tractor was great, and I didn't have any problems with it.

I was a little irritated when I stopped there to buy filters, etc for the 50hr service and nobody could help me because the parts guy was at lunch and nobody else knew what I needed. I went up the road to TSC and stopped at a trailer dealer nearby to kill some time...went back and got everything I needed. In the grand scheme of things, it wasn't a huge deal, but they've only got one guy who can figure out what filters I needed???

Fast forward 18mos or so and I decided I wanted a tractor with a cab. I called and asked Mark, the sales guy for a quote on a Kioti NX5010HC. Well, he didn't have the numbers, but said would get back to me in a day or so. I think I called on a Monday. On Friday I called back because I hadn't heard anything. It turns out Mark had gone on vacation, and they would try to get in touch with him and call me back. A few days later I called back and they said they hadn't gotten a number or info from Mark (forgot the details), but would try to get someone else to look into it. A week later I called back and they transferred me to the owner (can't recall his first name, but his last name is Aeschliman). I told him I was simply trying to get a quote, and then mentioned I had bought a tractor from them just over a year before, and that we had briefly met. He promised to get me a number and call me back. He called me later that day and said he was still working on it. After a week I hadn't heard anything so I tried calling one last time....left a message, but never heard back.

Now, keep in mind, I was a customer who had already bought a tractor from then very recently. Further, at one point Mark and I wound up talking about guns...I'm a competitive shooter, LE, former military, instructor, etc. The second time I went there I brought a couple of holsters for him to look at because he hadn't seen the style I was recommending. It's not like he didn't remember me when I called to ask about a new tractor...and I wasn't trying to trade mine in because I had already sold it. If I can't get them to give me a quote in a month, I guess they don't really need more business.

I think they're pushing LS and not Kioti, and when you look at their lot, it seems that way...they used to have a lot of orange, and now only a few.

While all of this was going on, I called Michigan Iron and Equipment and had detailed quotes for all four models in the NX line, with a breakout of all the options...took about five minutes over the phone, and none of this "come in and we'll talk numbers" crap some dealers try.

Do yourself a favor and give the folks at MI&E a call and get a quote on a comparable Kioti from them. They'll have a number for you in seconds because they use a computer and not a piece of graph paper with stuff scribbled all over it. I never bought a Kioti, and I've never bought from MI&E, but they were very professional and helped me out a bunch when I was trying to decide.

I'm not the only one who's had issues with Aeschliman's like this...wouldn't be surprised to see TSO chime in. If you're really set on an LS, there's a dealer (Al's Implements) in Newport who picked them up a couple of years ago....older, small dealer that's been around for a long time.

 

[Garandman]

Ran into the same kind of problem at a Mahindra dealer: sales guy on vacation, no one else cared.

My Kubota dealer welds on one hook in the center. After seeing people torque their loader arms, that now makes sense. So one, or three....

Some loaders can't move the arms and bucket simultaneously, that would suck.

 

[coobie]

Please tell me you're not talking to the folks at Aeschliman's on Rt. 23 in Whitmore Lake! :shocked:


In Dec 2012 I bought a new LS R4047H from them after a few visits and some test drives around the lot...no problem. The tractor was great, and I didn't have any problems with it.

I was a little irritated when I stopped there to buy filters, etc for the 50hr service and nobody could help me because the parts guy was at lunch and nobody else knew what I needed. I went up the road to TSC and stopped at a trailer dealer nearby to kill some time...went back and got everything I needed. In the grand scheme of things, it wasn't a huge deal, but they've only got one guy who can figure out what filters I needed???

Fast forward 18mos or so and I decided I wanted a tractor with a cab. I called and asked Mark, the sales guy for a quote on a Kioti NX5010HC. Well, he didn't have the numbers, but said would get back to me in a day or so. I think I called on a Monday. On Friday I called back because I hadn't heard anything. It turns out Mark had gone on vacation, and they would try to get in touch with him and call me back. A few days later I called back and they said they hadn't gotten a number or info from Mark (forgot the details), but would try to get someone else to look into it. A week later I called back and they transferred me to the owner (can't recall his first name, but his last name is Aeschliman). I told him I was simply trying to get a quote, and then mentioned I had bought a tractor from them just over a year before, and that we had briefly met. He promised to get me a number and call me back. He called me later that day and said he was still working on it. After a week I hadn't heard anything so I tried calling one last time....left a message, but never heard back.

Now, keep in mind, I was a customer who had already bought a tractor from then very recently. Further, at one point Mark and I wound up talking about guns...I'm a competitive shooter, LE, former military, instructor, etc. The second time I went there I brought a couple of holsters for him to look at because he hadn't seen the style I was recommending. It's not like he didn't remember me when I called to ask about a new tractor...and I wasn't trying to trade mine in because I had already sold it. If I can't get them to give me a quote in a month, I guess they don't really need more business.

I think they're pushing LS and not Kioti, and when you look at their lot, it seems that way...they used to have a lot of orange, and now only a few.

While all of this was going on, I called Michigan Iron and Equipment and had detailed quotes for all four models in the NX line, with a breakout of all the options...took about five minutes over the phone, and none of this "come in and we'll talk numbers" crap some dealers try.

Do yourself a favor and give the folks at MI&E a call and get a quote on a comparable Kioti from them. They'll have a number for you in seconds because they use a computer and not a piece of graph paper with stuff scribbled all over it. I never bought a Kioti, and I've never bought from MI&E, but they were very professional and helped me out a bunch when I was trying to decide.

I'm not the only one who's had issues with Aeschliman's like this...wouldn't be surprised to see TSO chime in. If you're really set on an LS, there's a dealer (Al's Implements) in Newport who picked them up a couple of years ago....older, small dealer that's been around for a long time.

+1 same experience at aeschilimans...Drove 60 miles to meet salesman on a sat.morning 8:00am when they opened by 8:30am no one was there to open the shop.I left and went to MIE.Bought my Kioti tractor from Bob at Michigan Iron & equipment fantastic dealer with great sales,service & parts.

 

[Querre]

Really useful list! And all the dealers I've dealt with here: truck1.eu/agricultural-machinery were really helpful and provided me with kind of similar information.

 

[TSO]

I did have a similar experience at Aeschlimans. Very poor phone/email communication skills. I was also ready to buy, but didn't have an opportunity to buy from them. There's another LS dealer up in Clio (Paul's Tractor) who I was cross shopping at the same time. He gave me a better feel and a better price. I gave the folks at Aeschlimans a chance to match the price and they weren't interested.

Granted this was 4 years ago... I have no idea if they are still as terrible to deal with.

In the past I've owned both Kioti and LS (I currently own Massey Ferguson). My LS machines were less problematic than the Kioti I owned (had a few leaks on my Kioti CK20s, but dealer took care of them promptly). However, depending on which models you're looking at, I'd be inclined to choose Kioti over LS. (Again depending on which models)

Best of luck!

 

[Annihilator26]

Thank you to TSO, GManBart and coobie for the feedback on Aeschliman. I am looking at them, and I appreciate knowing about your experience. I happen to live about 4 miles away, so I may purchase from them anyway, but it is good to know about issues they have had in the past.

 

[coobie]

Thank you to TSO, GManBart and coobie for the feedback on Aeschliman. I am looking at them, and I appreciate knowing about your experience. I happen to live about 4 miles away, so I may purchase from them anyway, but it is good to know about issues they have had in the past.

Good luck dealing with them.At least you have been warned about past experiences.