View attachment 366577View attachment 366578View attachment 366579View attachment 366580To make a long story short, I had a delivery issue with Titan concerning my 60" JD grapple. I tried to remain positive and patient, and I received the grapple approximately 2 weeks late after I convinced them their tracking number was wrong and my grapple was never delivered. To make matters worse, today when I tried to install the new grapple on my FEL, I realized the bottom pins are not spaced properly to fit the FEL
They were welded about 1/2" too high which does not allow them to fit into the pin hole frame on the FEL (the welds all over the grapple are a subject for a different day).
I will withhold final judgment until Titan decides what to do with the grapple. Will they pay to have a welder come out to grind off the lower pin brackets and re-weld in the proper location? Will they pick it up, re-package everything, send it back and send me a new grapple? I certainly don't want to load this thing up, re-package with angle iron and wire and transport to a shipper. And I certainly don't want to drive the tractor and grapple to a welding shop 10 miles each way from our property to have the grapple pins refitted by a welder. This is very inconveniencing to say the least. Hopefully, Titan will find a viable and timely solution.
I don't know. I called them and they told me to send them pictures. I did within 5 minutes. However, they did not respond to my email this afternoon. Hopefully, I'll hear something positive first thing Monday morning. I'll see what happens. So far, I'm certainly not having a good experience.