When we moved into our new house 1 1/2 yrs ago we connected to a well that was put in 25 yrs ago and never used (250ft). A lot of iron and sediment was present in the water, so I installed two whole house filters one paper, one charcoal. After changing the filters every 5 days I opted for a filtration system, it consists of an oxagenating tank then runs the water thru another tankwith a ring that takes out the iron then to the bottom where an agent (granules) softens the water.
Worked great for a year (only changed the whole filters once, then the installer came for the yearly service, he removed the top of the second tank chunked the iron from around the ring and let it fall into the tank, measured the softening agent then replenished it. Since then i have to change the filters monthly, I would like to disconnect the tank clean it out thoroughly and replenish the agent in the bottom, installer tells me it's not available to the public. Does anyone have any knowledge of this type of system and where would I start looking for the agent in the bottom, thanks.
Worked great for a year (only changed the whole filters once, then the installer came for the yearly service, he removed the top of the second tank chunked the iron from around the ring and let it fall into the tank, measured the softening agent then replenished it. Since then i have to change the filters monthly, I would like to disconnect the tank clean it out thoroughly and replenish the agent in the bottom, installer tells me it's not available to the public. Does anyone have any knowledge of this type of system and where would I start looking for the agent in the bottom, thanks.