Bird
Epic Contributor
my phone and internet company.[ century link]
Sam, I've got the same company; 10Mbps download and about .75 Mbps upload. CenturyLink is generally pretty good, but occasionally . . . . Tuesday morning I was on the Internet early, but then about 9 a.m., I noticed the "Internet" light was out on the modem. So I did a little checking to see if it would reset; finally decided to call CenturyLink. No wonder I had no Internet service; the phone was dead. So I called on my cell phone and talked to a lady who wasn't too bright for 13 minutes. She suggested I unplug everything from all the phone jacks, then plug in a corded phone to each jack, etc., etc. I told her we were just wasting time and I just wanted it fixed. So she said she'd send a repairman out, but it might be 24 hours before he got here. About an hour and a quarter later, I noticed the light was back on the modem, Internet worked, but not the phones, so I unplugged all the phones again and plugged them back in and they worked. I expected to hear from CenturyLink, but no one every called and no one ever showed up. But anyway, it's worked ever since.