Turbo:
Let me relate a little story to you......
A week ago, an owner operator came into our shop with a leaking front drive axle housing. It had a pin hole in the casting in the carrier or "snorkel" that carries the output shaft and couples the front drive axle with the rear drive axle. The tractor is less than 6 months old and no, he didn't buy it from us, but we don't discriminate between our customers and non purchasing customers, service is service, warranty or not. Anyway, this guy is irate, he's leaking 85-140 all over and wants a new differential. Well, it's a warranty issue so, we call Arvin/Meritor who incidentally has bought Rockwell and they request pictures of the defect. We comply. A/M decides at that point that the rear housing can be fixed by cutting off the old "snorkel" and welding on a new one. Joe customer is hot, real hot. He paying a note of 90K and he wants a new rear end and he wants downtime. A/M don't care and won't pay downtime anyway. Their recommended fix is the replacement of the snorkel, period. Bottom line is, Joe customer can have a new snorkel, no additional warranty and no downtime. That is a decision that A/M mandates.
Same thing applies to Highbeam and his loader. If Kioti deems the loader repairable, they will instruct their representative (dealer) to affect a repair. If they deem it unrepairable, Highbeam gets a new loader. Either way, no warranty extension. Fair or unfair, that's the way OEM's handle their warranty claims.
For one, I don't like it and I don't think it's right,. but, that's the way it's handled industry wide.
Another thing to keep in mind is that on any warranty claim, at least in our shop and I presume most others too, The mechanical work performed is all based on a flat rate manual, that is, what Kioti (in the Highbeams case) deems reasonable to take apart and reassemble and mount the loader and in most cases, the flat rate leaves the dealership short changed, in other words, they make no money on warranty work and in order to stay afloat, the dealership has to turn a profit.
By the way, it's warranty not warrenty.