Kevin37
Silver Member
The shopping and info gathering continues.........
Went to my local JD dealer (14 miles from property) last week to speak with the sales guy about pricing for the set-up I'm looking at. Same guy I've dealt with before and have not been impressed with his service. He spoke to me the first day out and walked me around some tractors, but getting information out of him was like pulling teeth. If I had not known what questions to ask (Thanks to TBN & my brother-in-law) I don't think the sales guy would have said more then 10 words. Went into his office, he pulled his books down and gave me a price for 4710w/power reverser, FEL, and 6'cutter. He didn't itemize the prices or write it down, I had to borrow a pen and quickly scribble the numbers in my brochure. No big deal! NOTE: That set-up was not in his inventory, but he said he could locate the tractor. Nothing definate at this point and I tell him I'm still trying to decide. I call back a couple days later to ask a few questions and he says he forgot to add the price of the blade for the cutter.....add another $500.....um...Okay??? A few days later I get a message from him......"My tractor is in, when do I want to set up delivery?" Well......I don't! So the wife and I drive out the other day to clarify some things (which brings me back to the first sentence of this post.) We stand around inside while they page salesguy, he walks in from service, says hello, how can I help you? The four of us (ME, Wife, ten day old son, and salesguy) are now standing in the doorway, she's juggling baby and gear, I'm juggling brochures and notes and a pen trying to remember all my points and questions, and people are coming and going through the door bumping us everytime they pass. If I were a fly on the wall, we would have looked comical. Salesguy stands there, arms folded across chest, says "uh-huh" about 60 times, and tells me he doesn't reccomend the hydro I'm now leaning towards.....um...okay...After 5-10 minutes and no more information then that, I ask if he could just write up an itemized price for that set-up with a hydro and mail it to me.His reply...."uh-huh". We leave, frustrated, would have been nice to sit down somewhere, go through my notes so I don't forget anything, and actually have a CONVERSATION! On the way home we decide to stop at the other JD location. One mile off the highway, same name & owners, and 25 miles from my property. Without mentioning previous dealings up front, we meet a sales guy who tells me all about the equipment, and actually offers to let me test drive both the hydro and power reverse! The wife and I both got a chance to cruise the lot! The sales guy was friendly, still does some farming and knew his equipment. Gave pro's and cons to both sides. We didn't prompt anything from either location.....both were approached in the same manner initially. Is it just me?? Where would you go?....and then I'll tell you "The rest of the story!"
Went to my local JD dealer (14 miles from property) last week to speak with the sales guy about pricing for the set-up I'm looking at. Same guy I've dealt with before and have not been impressed with his service. He spoke to me the first day out and walked me around some tractors, but getting information out of him was like pulling teeth. If I had not known what questions to ask (Thanks to TBN & my brother-in-law) I don't think the sales guy would have said more then 10 words. Went into his office, he pulled his books down and gave me a price for 4710w/power reverser, FEL, and 6'cutter. He didn't itemize the prices or write it down, I had to borrow a pen and quickly scribble the numbers in my brochure. No big deal! NOTE: That set-up was not in his inventory, but he said he could locate the tractor. Nothing definate at this point and I tell him I'm still trying to decide. I call back a couple days later to ask a few questions and he says he forgot to add the price of the blade for the cutter.....add another $500.....um...Okay??? A few days later I get a message from him......"My tractor is in, when do I want to set up delivery?" Well......I don't! So the wife and I drive out the other day to clarify some things (which brings me back to the first sentence of this post.) We stand around inside while they page salesguy, he walks in from service, says hello, how can I help you? The four of us (ME, Wife, ten day old son, and salesguy) are now standing in the doorway, she's juggling baby and gear, I'm juggling brochures and notes and a pen trying to remember all my points and questions, and people are coming and going through the door bumping us everytime they pass. If I were a fly on the wall, we would have looked comical. Salesguy stands there, arms folded across chest, says "uh-huh" about 60 times, and tells me he doesn't reccomend the hydro I'm now leaning towards.....um...okay...After 5-10 minutes and no more information then that, I ask if he could just write up an itemized price for that set-up with a hydro and mail it to me.His reply...."uh-huh". We leave, frustrated, would have been nice to sit down somewhere, go through my notes so I don't forget anything, and actually have a CONVERSATION! On the way home we decide to stop at the other JD location. One mile off the highway, same name & owners, and 25 miles from my property. Without mentioning previous dealings up front, we meet a sales guy who tells me all about the equipment, and actually offers to let me test drive both the hydro and power reverse! The wife and I both got a chance to cruise the lot! The sales guy was friendly, still does some farming and knew his equipment. Gave pro's and cons to both sides. We didn't prompt anything from either location.....both were approached in the same manner initially. Is it just me?? Where would you go?....and then I'll tell you "The rest of the story!"