Re: Everlast Welders
I wanted to comment on Everlast. I have purchased a Power Arc 200, and a supercut 50p. The power arc is an amazing machine. It does everything it is advertised to do. I am a do it yourselfer, and not a welder by any means, but this little machine makes my work look professional, and I am confident the welds will hold up, for my projects. The super cut 50p is a different story. I bought that machine in October, so I could move up to some more complicated projects like a thumb for my hoe. Like a lot of us, I have to wait a while for some down time so I can get to the fun stuff. After a few weeks I put the machine together, and after downloading the manual off the website, I was able to make a test cut. I put the machine away, until this past February,when I took it out to cut some 1/4 plate for planting bar blades. The machine failed after the first cut ( no power arc, no arc at all.) I called technical support, and spoke with a nice guy, who thought a circuit board had blown. He had me call sales to arrange to ship it back. I shipped the machine back ($42) and had figured on upgrading to the IGBT technology. I was told by Allen I believe, that I would lose %20 on the value of the supercut, if I upgraded. I then asked what guarantee I would have that the circuit boards would not blow again. "It won't" he said. Since I was already taking a bath on this with the loss of my time, and the cost of shipping, I figured I was stuck. I shipped it back on March 4th, and it was recieved on the 11th. I called everlast yesterday, to ask about when the machine would be heading back, and was told the "parts had just arrived." I wanted to point out that I realize a lot of people send things back saying " I only used it once" etc , however in my case, I was not looking for a refund. I was willing to pay for an upgrade to a more reliable technology. I was looking for full value however for a machine that was packed in the original box, and by anybodies objective opinion was brand new. The machine by Marks own admission, uses an older "90's technology (read less reliable). I would ask Mark to comment on this 20% hit on failed equipment, and the reluctance to work with a return customer.