JohnMaldaner
Member
I sure will. I sent an inquiry, and honestly, I'm happy to pay for a few springs. I like using the hitch, but it's pretty sloppy without the springs.
Pat's Easy Change Pat's Easy Change System - Order Online!
- Thread starter Muhammad
- Start date
JohnMaldaner
Member
Well, I’m very sorry to report that as of yet I have heard nothing from my inquiry. I left my email and cell number, as per required on their contact form. It’s really pretty discouraging that as a customer that has purchased from these folks, they won’t reply to a simple question of how I might purchase replacement springs. That is NOT good customer service.
JohnMaldaner
Member
I went to their online chat box last night and again asked if I could purchase replacement springs. Left my name and contact information as no one was actually manning the supposed online chat. So far…. Crickets.
old and tired
Veteran Member
Which website did you go to for the chat? Problem is there are so many places selling it now,
If you are using the TBN site, most likely not going to work
I remembered the name. This is the site I called/emailed was named after the original "Greenwell Manufacturing" This: greenwellmfg
If not give this a try...
Customer Service — PAT'S QUICK HITCH at least there is a phone number here...
If you are using the TBN site, most likely not going to work
I remembered the name. This is the site I called/emailed was named after the original "Greenwell Manufacturing" This: greenwellmfg
If not give this a try...
Customer Service — PAT'S QUICK HITCH at least there is a phone number here...
JohnMaldaner
Member
Thank you!
scootr
Elite Member
- Joined
- Aug 9, 2022
- Messages
- 4,071
- Location
- Temecula California
- Tractor
- Kubota MX5200 HST, 773 Bobcat, Cat forklift
keep us posted
JohnMaldaner
Member
It worked! I used your link to get Sherry and she took care of me right away. I ordered two sets of springs so I have a pair in reserve. They indicated the springs would go out tomorrow.
old and tired
Veteran Member
Good deal... Did they charge you?It worked! I used your link to get Sherry and she took care of me right away. I ordered two sets of springs so I have a pair in reserve. They indicated the springs would go out tomorrow.
JohnMaldaner
Member
Yes. But, it’s not too bad. She did mention that about two years is pretty much how long a set of springs has lasted several customers.