B26 won't start today

[curtisfarmer]

I am Chappell all the way, people complain about their prices, but they are what they are, and others may be close, but look what Chappell provides....excellent service. I am 4th generation customer....and I appreciate when they greet me by my 1st name and provide that level of service a farmer, contractor, and homeowner needs. Just like any other Kubota dealer should be. Good luck with your B26, I would be jonesing something fierce and pissed at my dealer with your situation!!

 

[KenKubota]

I don't have a firm return date on my tractor. I ordered a narrow trenching bucket the day I dropped it off and they received that in a few days, but the wiring harness and switches seem to be taking considerably longer. I'm in a bit of a difficult position. I took the Tractor to Chappell in Milford because I like their service and I thought I was just going to need a new switch. Now it has turned into some fairly extensive warranty work - and they're not the people I bought the tractor from. I was looking (drooling) over the Laurin cabs. I sent them an e-mail asking how I could get one but I haven't heard back. I imagine it may be a bit difficult to aquire since the company is in Canada. Maybe I should have written in french!? Do you know if they are readily available to us southerners?

 

[bandit67]

Yes, the Laurin cab should be readily available, but they do not sell direct. You have to purchase it through a dealer. Sounds like they'll pretty much set up any dealer to sell their cabs, even if they've never dealt with Laurin in the past.

I'm surprised you haven't gotten a reply - I've gotten responses to questions pretty quickly from them. They must be French Canadians because their English is a bit off. But they will let you know what the availability of a cab for your machine is, and if they have one ready, they'll tell you to have your dealer contact them so they can get it right out.

 

[KenKubota]

Ah, thank you Bandit, I weel try zem again. Actually I see they have a factory just up in Quebec. Perhaps I should just drive on up with my valuable American dollars.

 

[curtisfarmer]

BTW, your b26 actually came from Chappell to MB as Chappell is the regional distrubutor for Kubota. Make sure you tell Kubota about your service problem and how unhappy you are from the dealer you bought your machine. Tell Chappell to put one of their stickers on it.......may help you in the future if you have to bring it back! Let us know how much the cabs are, I am interested in one myself for a L48.

 

[Ductape]

BTW, your b26 actually came from Chappell to MB as Chappell is the regional distrubutor for Kubota. Make sure you tell Kubota about your service problem and how unhappy you are from the dealer you bought your machine. Tell Chappell to put one of their stickers on it.......may help you in the future if you have to bring it back! Let us know how much the cabs are, I am interested in one myself for a L48.

Now thats interesting. How the heck is it MB beats Chappell on price then?

 

[ccsial]

Finally yesterday they said that they had to replace the wiring harness because some of the wires were "overheating". Of course, the harness has to be ordered.

Interesting. Fuses are there to protect the wiring from over heating. Ask them if they have any idea why the wires burned and a fuse didn't blow.

 

[curtisfarmer]

Each dealer has its own pricing flexibility....within reason as there isn't much wiggle room to begin with due to factory prices and competition keeping things in line. Everytime I buy something I call MB..and they have been higher....but I also have a long relationship with Chappell and they know I am very price sensitive and I know what I am talking about (ie prices, competition, used machines, new models...). It would have to be way out of the park higher for me to go to MB as I feel my relationship with Chappell is worth what I pay for machines and more.

 

[KenKubota]

That's a good point about the fuses protecting the wiring. In fact I checked and none of the fuses had blown so I don't know what to make of it. The main reason I purched my tractor from MB is that I was trading in a BX23 that I had bought there and they gave me a pretty good deal. Plus, I didn't know about Chappell at the time. Meanwhile on another front. I can't seem to get a response from the Laurin cab people. Since they haven't responed to several e-mails i tried calling them today. Unfortunately, I was greeted by a french speaking answering system and couldn't get beyond it. Dang, I'm such a loser!

 

[gotcha]

Yes, the Laurin cab should be readily available, but they do not sell direct. You have to purchase it through a dealer. Sounds like they'll pretty much set up any dealer to sell their cabs, even if they've never dealt with Laurin in the past.

I'm surprised you haven't gotten a reply - I've gotten responses to questions pretty quickly from them. They must be French Canadians because their English is a bit off. But they will let you know what the availability of a cab for your machine is, and if they have one ready, they'll tell you to have your dealer contact them so they can get it right out.

I looked all through there literature and did not see anything listed for a B26. Can you give me an idea where in heck to locate it in there literature? Thanks in advance.
The Gotcha Man