CCM T-N-T, Finally

PAB_OH · Mar 3, 2009

Well I finally ponied up and called CCM today. Ordered the top and side link I've been wanting for so long.

The guys down there in TN sure are helpful and patient. They know their stuff too. Mark made sure I understood eveything he was saying and asked the same questions a couple of different ways to make sure I knew what I was telling him and that what I was telling him was accurate.

I'm a Design Engineer in my day job and work with heavy equipment that incorporates quite a bit of hydraulics. I've been exposed to a lot of the hydraulics side of the machines over the past three years so I know my way around it a little. I was impressed with the thoroughness of the questioning.

When Mark says they spend an half hour or so with someone going over this stuff he isn't kidding. While he had me on the phone he had me tear the adjustable side link off and double check some of my more questionable dimensions. The man makes sure you know what you are doing.

I may be putting a curse on myself by praising them before I receive the goods but I thought I should post this while I have the time to do so.

Looking forward to dragging some dirt around once I get the links.

Thanks CCM!

Temp97 · Mar 4, 2009

I agree with your comments and nice to find a dealer that doesn't just "send the product down the road". If possible take lots of pics as I am ready to do the same.

actionaj · Mar 4, 2009

I bought my top link off of them last summer and have no complaints at all. They are really good to do business with.

3RRL · Mar 4, 2009

Ditto here.
They are top notch and personable. I think their product is great.
Mark and I used to email back and forth in the late evenings when we both had nothing to do ... lol.

PAB_OH · Mar 4, 2009

Well I forgot to mention that this site and all the members' feedback is a big reason why I went with CCM in the first place. I don't think I've read a single negative post related to CCM or their product and there a ton of guys on here that have purchased from them. That says a lot in my book about the way they conduct their business and the quality of their product.

Thanks for the re-affirmation guys.

Temp97, I'll definitley have some pics of the install. I'll post back here once I get everything installed.

john_bud · Mar 5, 2009

Worst complaint I've ever seen about CCM is that tyey occasionally run out of cylinders and you have to wait for the next shipment.

jb

Spaceman · Mar 5, 2009

Forgive me for being new, but who is CCM?

Eric_Phillips · Mar 5, 2009

Cater and Carter Manufacturing

wedge40 · Mar 5, 2009

Spaceman said:
Forgive me for being new, but who is CCM?

Tractor Hydraulic toplink, Top-N-Tilt, Side link

Wedge

PAB_OH · Mar 5, 2009

Sure enough, just as I thought, I cursed myself.

CCM did nothing wrong, it was me. Mark explicitly asked me how the top of my side link connected to the lift arms. I told him... "a ball eye".

Well this morning on the way back to the house from running chores I started going over the conversation in my head (I'm **** like that) and I kept thinking about some of the conversation when I realized he wanted know what was on the SIDE LINK not the LIFT ARM. The side link itself has a clevis to fit around the ball eye.

I had to call him back this afternoon and tell him I screwed up. It was about 3:20 PM when I called and the shipment was packed to go out for delivery today. Thankfully I caught him before it was shipped. He's reworking it for me. Man do I feel stupid.

His guy that does the fab work is off next week and I know they rushed to get my links made before he left. I feel bad because of it. He was pretty good about it all though. True to their reputation he just wanted to make sure he got it right (even if the customer couldn't answer a simple question).