corporate phone numbers

[chickenman]

does anyone have any phone numbers for jd other than the 800 537 8233 number?

 

[smstonypoint]

does anyone have any phone numbers for jd other than the 800 537 8233 number?

Am I correct in guessing that you want to talk to a human?

If so, here is a link that gives methods for doing so. Unfortunately, there's no JD # listed other than JD Credit. You might want to try some of the tricks listed there. Failing to respond to requests for numerical input and pressing 0 have worked for me at times.

Bypass IVRS - Talk to a real person - cheatsheet

My apologies if this isn't what you are looking for.


Steve

 

[chickenman]

Am I correct in guessing that you want to talk to a human?

If so, here is a link that gives methods for doing so. Unfortunately, there's no JD # listed other than JD Credit. You might want to try some of the tricks listed there. Failing to respond to requests for numerical input and pressing 0 have worked for me at times.

Bypass IVRS - Talk to a real person - cheatsheet

My apologies if this isn't what you are looking for.


Steve

you get a person at that number but a person that is paid not to help

I want numbers so I can be a pain in the jd butt until I get the help I need

 

[etcallhome]

Why do you thing they won't list any a good #.... or to have someone that could help you !!!!!!!!!! There like the other major companies we're here to help you but went it gets down to doing something forget it !!!
If you get help you're one of the lucky few ....
That like JD on RFD TV ,,call in with your questions,,,we'll answer your questions. You call in, they put you and your question on the air, then there answer,have you talked to your dealer.. You tell them yes Well you'll have to go back to your dealer and they will have to contact us if they still have a problem ..WELL HELLO that is why I called to let JD know the dealer is having a problem with your product and could you please HELP !!! Never did get a good answer or a correction for trouble I had called in about....


Good Luck

 

[chickenman]

Deere & Co
(DE: quote, news)

One John Deere Place
Moline, IL 61265-8098
Illinois
309-765-8000
309-765-5671

 

[JD5210]

Good luck trying to get your pound of flesh. While I have no phone numbers for you. Using e-mail I was able to get to different people at corporate, for a problem I was having. Every answer was the same contact your dealer. Since I purchased the tractor from a private individual. The dealers answer basically was bring it in, we will be happy to take a look at it.

Using this site: https://jdagccc.custhelp.com/app/answers/list/ I did get someone from corp to call the dealer and e-mail me back. I spoke with the dealer, who said he would get back with me. Two months later not hearing back I checked on my case and it showed solved. I would still suggest you give it a try. Be nice, because I was not and they disabled my id.

I received an e-mail from JD this week on dealer satisfication:
Online Survey

 

[chickenman]

Good luck trying to get your pound of flesh. While I have no phone numbers for you. Using e-mail I was able to get to different people at corporate, for a problem I was having. Every answer was the same contact your dealer. Since I purchased the tractor from a private individual. The dealers answer basically was bring it in, we will be happy to take a look at it.

Using this site: https://jdagccc.custhelp.com/app/answers/list/ I did get someone from corp to call the dealer and e-mail me back. I spoke with the dealer, who said he would get back with me. Two months later not hearing back I checked on my case and it showed solved. I would still suggest you give it a try. Be nice, because I was not and they disabled my id.

I received an e-mail from JD this week on dealer satisfication:
Online Survey

the ceo is sameual allen, I could put an add in his local paper asking him to take my call

 

[smstonypoint]

Is your problem with a dealer?

Steve

 

[chickenman]

Is your problem with a dealer?

Steve

my problem is getting information about the electronic system on my tractor

I have many pages of printouts from the dealer that don't match the wiring on my tractor

 

[beenthere]

Maybe the problem is checkenman.

I don't mean that to sound rude or disrespectful. I admire you for trying.

The answer you will get is frustrating, but it will very likely be "take it to your dealer".

I didn't like that answer either when I wanted to discuss a JD problem, and I actually knew the Deere engineers and had their email addy's. They said corporate policy was to go through the dealer ("take it to the dealer").
The dealers have mechanics that go through the training, and have Deere's invested time.
Their is an hierarchy that, like it or not, they will most often follow.