Ok whats wrong with this pic

[sixdogs]

All of this isn't a social theory attempting to discern degrees or shades of black and white. Life is too short.

It's out of warranty, the customer has made at least some false statements and the factory rep has not seen rust like this on any tractor before. The customer has no leg, especially a moral one by the dealer, to stand on.
As mentioned, life is tough, especially when the customer does not follow the reasonable norms of accepted maintenence behavior. I mean, we all know enough to drive on the right side of the road.

It's all over. The guy can whine but his tractor is in two pieces and could just as easily rust some more in two pieces out in the dealer's back lot.
What would any of us do? I'd guess complain a little and move on.

 

[Scotty370]

I'm of a different opinion...IXL & Blueriver........I don't think he'll 'balk' at the service/labor cost. I'd hope that he'll appreciate Jeremy's efforts to get these repair parts, on MF's 'dime', that is if he's got any scruples at all........! But, like Jake and 'Yogi' said, "It ain't over, 'til it's over, ! Pretty generious of MF, (IMHO) but, passed on to every other MF owner, and stockholders.......~S

 

[SPYDERLK]

Are you making assumptions? ... what false statements?
larry

 

[sixdogs]

what false statements?

It said he used it every day.
Yet the clutch was rusted together tighter than a drum.
If any of us could rust a cluch that tight in 24 hours or less I'd bet NASA would like to know about it. It simply is not possible.

 

[Gale Hawkins]

It said he used it every day.
Yet the clutch was rusted together tighter than a drum.
If any of us could rust a cluch that tight in 24 hours or less I'd bet NASA would like to know about it. It simply is not possible.

What proof was there of the clutch 'rusting' together? What are clutch disc make out.

You can tell the clutch was slipping too much to rust together assume the clutch was metal to metal plates.

 

[sixdogs]

What proof was there of the clutch 'rusting' together? What are clutch disc make out.

From the OP at post # 58

".....I have asked him to come to the shop and look at the clutch which was rusted together and had to chiseled off....."

 

[dourobob]

I'm of a different opinion...IXL & Blueriver........I don't think he'll 'balk' at the service/labor cost. I'd hope that he'll appreciate Jeremy's efforts to get these repair parts, on MF's 'dime', that is if he's got any scruples at all........! But, like Jake and 'Yogi' said, "It ain't over, 'til it's over, ! Pretty generious of MF, (IMHO) but, passed on to every other MF owner, and stockholders.......~S

I believe the owner should not balk at any help that is offered based on the history he has established and he should be grateful to have a stand-up dealer who will go to all this trouble to be fair rather than just blow him off as an out-of-warranty liar.

 

[blueriver]

I'm of a different opinion...IXL & Blueriver........I don't think he'll 'balk' at the service/labor cost.

He will cry like a little girl ... he has done nothing but lie and whine ...

 

[blueriver]

I believe the owner should not balk at any help that is offered based on the history he has established and he should be grateful to have a stand-up dealer who will go to all this trouble to be fair rather than just blow him off as an out-of-warranty liar.

So very true ... BUT as sure as the sky is blue he will balk ... he is lucky to have JL and MF working for him ... I really belive he is going to scream about the labor as well as "extended warranty" I truly hope I am wrong ... I would have long ago decided it was fourth and long .... punt.

 

[tcartwri]

Not to be a dissenter here, but if the clutch had a failure, and there was metal to metal contact, you will get heavy rust deposits like the ones shown in the pictures. An example would be disk brakes that have been allowed to go completely to metal. They will throw metal dust particles all over the side of the car, all over the wheels, etc... that will rust like crazy with just a little bit of humidity or moisture. If the clutch disk is semi metallic and it was slipped a lot, you could get the same effect. Particularly if the machine sat for long periods.

Just my opinion.