I'm finally gonna buy another vehicle.

[Mace Canute]

clemsonfor, I'll have to check that out and see if it applies here. I think that is the way of it here if the damaged vehicle is used as an income earner but not if it's just a private vehicle. It's been a long time since I had an accident involving my personal vehicle and I don't know for sure. :confused3:

 

[jeffsw6]

In Indiana I had no problem getting the at-fault party's insurance company to pay for my rental vehicle while my truck was sitting at the body shop for 7 weeks waiting on parts.

They called and asked if I had any injuries/pain/etc, I said no, but I would like you to pay for my rental because this happened only a few weeks after a big ice storm, and I could tell by the amount of wrecks in the body shop parking lot, that it was going to be a long time before my truck was fixed.

I just sent them the bill and they mailed me a check. My insurance company (GEICO) paid the first 30 days since I had that option on my policy but they only paid like $35/day and the rental was about $55/day too, and the other insurance company reimbursed the difference of that as well.

I'm sure they were just happy I wasn't one of those people who calls 1-800-ambulance-chaser before calling the police.

 

[clemsonfor]

We never paid anything. Their responsibility was to get the rental. Now they only pay for a midsize car (ours was supposed to be a Chevy Cobalt) but we apparently came later than they thought and rented our car out to a walkin. So when we got there all they had was a tiny bubble car or the trucks. Of course we chose the Ext Cab Chevy 1500!

If i went through my Ins company to fix my vehicle then let them go after the other company i would have had to pay then get reimbursed, but that seemed like a hassle and cause i dont carry the rental coverage i would have HAD to pay out of pocket then get a check after. I just had his INS involved and they fixed my car at MY chosen body shop and paid for our rental. Its not my fault that THIER driver smashed MY car causing it to be unusable. I tried for a TOW vehicle but no rental company allows towing with their trucks, probly for the reasons we see these crazy pics on here of towing feats. They only paid a cheap price as they always used Enterprise, who we got the car from so they have an agreed on price plus they only rented the small car. The guys at the rental place kept calling to get us to trade in on a bubble car, as im sure they were loosing by us being in that car. I was trying to get an SUV as thats what i had, they said no so i said i think im fine in the Truck and kept it the whole time. We had out of town trips planned both weekends we had it. We put something like 1400 miles on that truck in like 16 days!!

 

[Diamondpilot]

We never paid anything. Their responsibility was to get the rental. Now they only pay for a midsize car (ours was supposed to be a Chevy Cobalt) but we apparently came later than they thought and rented our car out to a walkin. So when we got there all they had was a tiny bubble car or the trucks. Of course we chose the Ext Cab Chevy 1500!

If i went through my Ins company to fix my vehicle then let them go after the other company i would have had to pay then get reimbursed, but that seemed like a hassle and cause i dont carry the rental coverage i would have HAD to pay out of pocket then get a check after. I just had his INS involved and they fixed my car at MY chosen body shop and paid for our rental. Its not my fault that THIER driver smashed MY car causing it to be unusable. I tried for a TOW vehicle but no rental company allows towing with their trucks, probly for the reasons we see these crazy pics on here of towing feats. They only paid a cheap price as they always used Enterprise, who we got the car from so they have an agreed on price plus they only rented the small car. The guys at the rental place kept calling to get us to trade in on a bubble car, as im sure they were loosing by us being in that car. I was trying to get an SUV as thats what i had, they said no so i said i think im fine in the Truck and kept it the whole time. We had out of town trips planned both weekends we had it. We put something like 1400 miles on that truck in like 16 days!!

I had the same thing happen. I got hit by a city plow truck in my 4x4 F-150. It was drivable so a few days later I took it in to the body shop of my choice and they could get it in right away. The citys insurance wanted to give me a Cavalier. I said no, I had a truck and I want another 4x4 truck. The guy at the insurance and me got into it on the phone. He told me I could not talk to like that to him on the phone. I said ok. I sent the rental car guy back and took a cab to the adjusters office. Walked in and told the cab drive the adjuster would be out to pay him. After about 10 minutes they had me back in the cab and off to a rental agency for a 4x4 F-150. They gave me all that crap about not towing, ect. I did anyway, they damaged my truck, not me. My truck was used for my stuff and my business and there was no way I was going to let them tell me what to do. Its not my fault the idiot plow driver hit my truck and put it out of commission.

End result is stand up for yourself.

By the way, every friend of mine used that truck for the dirty work for the 3 weeks I had it. It moved one guy, pulled shrubs at another moms house, and took a few road trips.:thumbsup: Reason 999 I will never buy a ex-rental car. I know how they are treated. I rent 2-3 cars a week. Last year I had 148 different cars.

Chris

 

[jeffsw6]

I rent 2-3 cars a week. Last year I had 148 different cars.

Have you ever had to deal with damage to a car you were renting? When I had that Durago while my truck was in the shop, the left/rear fender got scratched. No clue how, and the scratch was so shallow, when the guy at Enterprise pointed it out to me, running my hand across half of it made it disappear, so I assumed they would wash it and it would be fine, or at worst, they would try to make me pay for painting the fender or something. Like seriously, it did not even penetrate the clear coat, and could have been done by a zipper on someone's coat or a bush next to a parking place or something, except I was careful with the vehicle and did not run it into any bushes ;-)

So then they send me a $2000 body shop bill, claiming that they had to replace the body panel, paint the new one, and blend the paint on the body panels next to it. I knew this was a scam because I know what body shop they use and it is crooked as **** (out of business now) so I just refused to pay.

I called Enterprise corporate and told them my opinion of the situation as well as how I wouldn't be disappointed if they never rented to me again, since they screwed me around every time I ever used that company (I would not have used them for this if my ins co hadn't insisted on Enterprise.)

So the corporate folks offered to split the $2000 bill with me. I then wrote them a letter and they offered to pay for all but $300! So I wrote them a second letter and told them if they wanted any money from me they had better get a judgement, because I wasn't paying one cent for a "scratch" that turned into a $2000 repair, on a ****** base model Dodge Durago that already had 60k miles on it too.

I never heard from them again. If I had it to do over again, the only thing I would have done differently is photographed the vehicle, but I did not think a camera would even show the "scratch" and I had a witness with me when I dropped it off anyway so I was pretty sure I wouldn't lose in court unless they could produce some similarly indisputable evidence like a photo.

EDIT: If they had just asked me to pay $300 the first time around, I probably would have paid it, too. But once I realized it was the Enterprise service manager getting kick-backs from that body shop for unnecessary "repairs," I was not going to budge.

 

[Combustix]

I had to google it.. But is it more like the rogue.. A cross-over, not an SUV..

The Rogue has AWD (no selector switch for 4x4), and the Xterra has switchable 4x4 (plus low range, and some have locking differentials)..

Brian

So are you saying mace only went half rogue on us

 

[Diamondpilot]

Have you ever had to deal with damage to a car you were renting? When I had that Durago while my truck was in the shop, the left/rear fender got scratched. No clue how, and the scratch was so shallow, when the guy at Enterprise pointed it out to me, running my hand across half of it made it disappear, so I assumed they would wash it and it would be fine, or at worst, they would try to make me pay for painting the fender or something. Like seriously, it did not even penetrate the clear coat, and could have been done by a zipper on someone's coat or a bush next to a parking place or something, except I was careful with the vehicle and did not run it into any bushes ;-)

So then they send me a $2000 body shop bill, claiming that they had to replace the body panel, paint the new one, and blend the paint on the body panels next to it. I knew this was a scam because I know what body shop they use and it is crooked as **** (out of business now) so I just refused to pay.

I called Enterprise corporate and told them my opinion of the situation as well as how I wouldn't be disappointed if they never rented to me again, since they screwed me around every time I ever used that company (I would not have used them for this if my ins co hadn't insisted on Enterprise.)

So the corporate folks offered to split the $2000 bill with me. I then wrote them a letter and they offered to pay for all but $300! So I wrote them a second letter and told them if they wanted any money from me they had better get a judgement, because I wasn't paying one cent for a "scratch" that turned into a $2000 repair, on a ****** base model Dodge Durago that already had 60k miles on it too.

I never heard from them again. If I had it to do over again, the only thing I would have done differently is photographed the vehicle, but I did not think a camera would even show the "scratch" and I had a witness with me when I dropped it off anyway so I was pretty sure I wouldn't lose in court unless they could produce some similarly indisputable evidence like a photo.

EDIT: If they had just asked me to pay $300 the first time around, I probably would have paid it, too. But once I realized it was the Enterprise service manager getting kick-backs from that body shop for unnecessary "repairs," I was not going to budge.

No, not a single issue. I have been renting this many cars for about 15 years now. I dont even need to test drive any cars, I have driven them all. I flat refuse two, the PT Cruiser and the Dodge Nitro.

We decline all the insurance on them. Our company covers any damages. My wife once knocked the mirror off a Malibu I had rented for 3 days. Funny thing was I was on a flight that left me in Detroit for 3 nights so I drove home. She hit it and broke the mirror the first night I was home. The mirror was available at my local GM dealer so I got it the next morning. The mirrors were painted to match the car so I took the passengers mirror off also and painted both black with a rattle can and threw them back on. Never heard a word. $150 and I was done.

Only issues I have ever had on a rental was both Fords. One was a flat tire on a Taurus in Nassau Bahamas. I ran over a trailer hitch ball and it went right in the tire. Made a hole as big as the ball. The other issue was on a Ford Focus that the alternator went out on in Vero Beach FL.

I have rented them all. Just had a Tundra in Jacksonville, a Smart Car in San Fran, a Jag in St Louis, a VW Diesel in New Orleans, a Subaru in Seattle, a Focus in NY, a Mustang in Napa all in the last month.

Chris

 

[timswi]

No, not a single issue. I have been renting this many cars for about 15 years now. I dont even need to test drive any cars, I have driven them all. I flat refuse two, the PT Cruiser and the Dodge Nitro.

We decline all the insurance on them. Our company covers any damages. My wife once knocked the mirror off a Malibu I had rented for 3 days. Funny thing was I was on a flight that left me in Detroit for 3 nights so I drove home. She hit it and broke the mirror the first night I was home. The mirror was available at my local GM dealer so I got it the next morning. The mirrors were painted to match the car so I took the passengers mirror off also and painted both black with a rattle can and threw them back on. Never heard a word. $150 and I was done.

Only issues I have ever had on a rental was both Fords. One was a flat tire on a Taurus in Nassau Bahamas. I ran over a trailer hitch ball and it went right in the tire. Made a hole as big as the ball. The other issue was on a Ford Focus that the alternator went out on in Vero Beach FL.

I have rented them all. Just had a Tundra in Jacksonville, a Smart Car in San Fran, a Jag in St Louis, a VW Diesel, a Subaru in Seattle, a Focus in NY, a Mustang in Napa all in the last month.
Chris

A Smart Car...Good Lord!!!...A guy I work with got hung up on that when gas went to 4.00 a gallon...We went and looked at them..I laughed the whole time. Asked a sales lady if I could stuff a 30 pack in it....When they say "not recommened for interstate use" they ain't kidding....Had to be fun trying it though.

 

[Diamondpilot]

A Smart Car...Good Lord!!!...A guy I work with got hung up on that when gas went to 4.00 a gallon...We went and looked at them..I laughed the whole time. Asked a sales lady if I could stuff a 30 pack in it....When they say "not recommened for interstate use" they ain't kidding....Had to be fun trying it though.

Yea, its a golf cart with a bigger motor. What kills me is it only gets 35 mpg. Lots of other cars from GM, Ford, Dodge, Nissan, Honda, Toyota, ect get that. Its got a interesting tranny and is fun to drive around a big city for its easy parking for the day but I would not own one.

Chris