water softner not taking/using salt?

   / water softner not taking/using salt? #11  
I will also add that iron deposits will build up on all the parts after a while and clog up the whole system. I add IRON OUT (I buy it at Ace Hardware) to every load of salt I put in. Haven't had a problem since then.

I've never thought of using Iron Out in the water softener. I use it at home for removing rust stains from various items but I think when I add salt to my parent's water softener again I shall add some Iron Out (they also have high iron content).
 
   / water softner not taking/using salt?
  • Thread Starter
#12  
I've never thought of using Iron Out in the water softener. I use it at home for removing rust stains from various items but I think when I add salt to my parent's water softener again I shall add some Iron Out (they also have high iron content).

Mom and dad used it growing up. We had horrible water. I think it was 1/2 cup to 2-3 80lb bags. I never had a rust issue here though. I would only ever use one iron out salt to two regular bags the year I've been here. I'm gonna tear everything apart this weekend and see what's up.
 
   / water softner not taking/using salt? #13  
Wow the things you learn here. I have had a couple of green sand filters, and never thought about dumping out the sand, into buckets, adding iron out, rinsing out and refilling. Beats the heck out of buying new green sand, or the "recon" stuff.
 
   / water softner not taking/using salt? #14  
I don't know about kinetico....sounds proprietary to me.
But I have been through my units from top to bottom....completely disassembled and reassembled, rebuilt.
I did it myself with the help of these people.
Softenerparts.com
Outstanding service and support, an amazing company, with everything I needed to do the job and need to keep my system up and running,
I would contact them and do what ever they tell you to do, they will do the right thing and treat you right. The guys name is Andrew and he's probably the hardest working person I've ever done business with....seems like he's always there and ready to help.
I wouldn't consider calling anyone else....
 
   / water softner not taking/using salt? #15  
Kinetico systems are meter based not timer based when there is no water being used there will be no salt used. I am a previous Installer for this company.
 
   / water softner not taking/using salt?
  • Thread Starter
#16  
It is timer based, I want to upgrade to a meter because it is just me in this large house. I don't use enough water to have it regenerated ever night at 1am.
 
   / water softner not taking/using salt? #17  
When my softener stopped using salt I found that cleaning the Venturi fixed it. It looked ok, just stained with iron. Seems a small build up was enough to mess it up.
I scrubbed it clean with a toothbrush.
 
   / water softner not taking/using salt? #18  
Things must have changed it has been 15 years since i worked for them but they were all non-electric meter based softeners that I installed. Non-electric & meter based was the big selling points for Kinetico. They are great softeners I installed one for my uncle around 18 years ago & he has never had a service call yet just puts in good quality salt & it keeps going
 
   / water softner not taking/using salt?
  • Thread Starter
#19  
Here are some pics of the complex water maze i have....


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10423B9E-0D64-42FD-8765-2E1D2EB17400-4545-000007EBF3BD2A1D.jpg

B907440C-58BF-47EC-B122-8C8E9BA5AFE5-4545-000007EBF9C48124.jpg


10423B9E-0D64-42FD-8765-2E1D2EB17400-4545-000007EBF3BD2A1D.jpg
 
   / water softner not taking/using salt? #20  
The Kinetico softener portion of that system looks just like mine, except yours is shorter. My neighbor has the same shorter system.

The Kinetico part of the system has a flow meter type control on top just like my system. It's that clear cap on the left tank.

What the other stuff is, would be a guess for me. Maybe a secondary filtering system with different resin used for removing minerals or other content from the water. I have heard of those secondary systems, but have not seen them in my area. Looks like "Gordon Bros" installed the system; do the other two tanks(which appear to have electric timer) have any other descriptive markings or labels?

Maybe that "Gordon Bros" is a local company you could contact about the installation?

Here are some pics of the complex water maze i have....
 

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